D
duffy
Why can't I copy or download clip art? When I select an item my selection
basket stays empty.
basket stays empty.
M
Mary Sauer
Empty your cache, in IE, tools, Internet Options, delete files...
Start here before you enter the clipart site, if you cannot download the ActiveX
control then examine your security settings.
http://office.microsoft.com/templates/axinstall.aspx
You must be running Microsoft Windows® 2000 (Service Pack 3) or any later version of
Microsoft Windows.
Note Microsoft Windows 95, Windows 98, and Windows ME do not support the ActiveX
control.
You need Microsoft Internet Explorer version 5.01 or later.
The Internet zone security levels on your computer must be set to Medium, or if your
Internet zone security levels are set to High, the Microsoft Office Online Web site
must be listed on your computer as a trusted site.
Adding a Web site as a trusted site can have security implications. To add the
Microsoft Office Online Web site to your list of trusted sites:
On the Tools menu in Internet Explorer, click Internet Options, and then click the
Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
for all sites in this zone check box.
In the Add this Web site to the zone box, type http://office.microsoft.com, and then
click Add.
Click OK twice.
If you are running Microsoft Windows® XP with Service Pack 2, it is possible to
disable or enable ActiveX controls by using the Manage Add-ins command on the Tools
menu in Internet Explorer.
The Microsoft Office Template and Media Control may have been disabled. If so, you
cannot automatically download clip art and media or templates on Office Online, or do
practice sessions in online training courses on Office Online. To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control in the list of controls.
If you do not see that control listed, click the arrow on the Show box at the top of
the Manage Add-ons dialog box, and then select Add-ons that have been used by
Internet Explorer. Then select Microsoft Office Template and Media Control in the
list of controls.
Under Settings, click Enable. You may see a message saying that you need to restart
Internet Explorer for the change to take effect. Click OK, and then click OK again.
Start here before you enter the clipart site, if you cannot download the ActiveX
control then examine your security settings.
http://office.microsoft.com/templates/axinstall.aspx
You must be running Microsoft Windows® 2000 (Service Pack 3) or any later version of
Microsoft Windows.
Note Microsoft Windows 95, Windows 98, and Windows ME do not support the ActiveX
control.
You need Microsoft Internet Explorer version 5.01 or later.
The Internet zone security levels on your computer must be set to Medium, or if your
Internet zone security levels are set to High, the Microsoft Office Online Web site
must be listed on your computer as a trusted site.
Adding a Web site as a trusted site can have security implications. To add the
Microsoft Office Online Web site to your list of trusted sites:
On the Tools menu in Internet Explorer, click Internet Options, and then click the
Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
for all sites in this zone check box.In the Add this Web site to the zone box, type http://office.microsoft.com, and then
click Add.
Click OK twice.
If you are running Microsoft Windows® XP with Service Pack 2, it is possible to
disable or enable ActiveX controls by using the Manage Add-ins command on the Tools
menu in Internet Explorer.
The Microsoft Office Template and Media Control may have been disabled. If so, you
cannot automatically download clip art and media or templates on Office Online, or do
practice sessions in online training courses on Office Online. To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control in the list of controls.
If you do not see that control listed, click the arrow on the Show box at the top of
the Manage Add-ons dialog box, and then select Add-ons that have been used by
Internet Explorer. Then select Microsoft Office Template and Media Control in the
list of controls.
Under Settings, click Enable. You may see a message saying that you need to restart
Internet Explorer for the change to take effect. Click OK, and then click OK again.