Corrupt attatchments since upgrade to Tiger

A

Anhuman

The 8/05/05 13:28, dans 2005050813281416807%viehlieb@gmxde, « Philipp
Zirker » said:
Nope :-(
I don't use stuffit compression an the attachments are corrupted, too.
And if I HAD stuffic compression enabled it would work because I've got
a actual stuffit pro 9.02 running fine on my system. It could not be a
problem caused by a missing stuffit expander...

CU,
Philipp
Click to expand...
The same problem for me.
With all jpeg, .png, .tif, .sit, .zip, etc.

He have tried to reinstall for three consecutive times and it is the
same! All attachments are corrupt and I don't use Stuffit compression!

Cheers

Stragol
 
S

Stu Mark

Okay, everyone seeing this problem with corrupted attachments--another
question--in Entourage Preferences, do you have Compression set to None or
to Mac Stuffit?

Because I believe Tiger [no longer includes] Stuffit? Perhaps related.
Click to expand...

Ok, I set my Entourage prefs to compress everything using Stuffit. Then I
sent myself mail with an attachment and it stuffed just fine and sent just
fine and received just fine and unstuffed just fine and viewed just fine.

Stu
(who is not sure what is next)
Click to expand...

But Stu, it sounds as though you never had a problem with attachments
becoming corrupt under Entourage 2004/Tiger at all? Did you? Thanks for
testing, though.
Click to expand...

Well, I just installed Tiger, but no, I've never had a problem with
attachments under Entourage 2004 under any version of the OS. Sorry.

Stu
(who wishes y'all luck)

NP: Voyager by The Alan Parsons Project
 
M

mgsite

I should have mentioned that I am using Entourage 2004 and I have the
Stuffit Engine installed from a separate install of Stuffit 9.02. So I
don't think that's related to the problems we are seeing here.

In my case, PDFs are corrupted.

-m
 
A

Anhuman

The 9/05/05 20:37, dans
[email protected],
« [email protected] » said:
I should have mentioned that I am using Entourage 2004 and I have the
Stuffit Engine installed from a separate install of Stuffit 9.02. So I
don't think that's related to the problems we are seeing here.

In my case, PDFs are corrupted.

-m
Click to expand...
It's exactly the same thing for me! ;-(

The pieces are corrupted without Stuffit.

Stragol
 
D

Daiya Mitchell

I've got the same problems with corruption. Has anyone resinstalled Office?
Some people say they tried that. Use google to read the entire thread if
necessary.
http://groups-beta.google.com/group/microsoft.public.mac.office.entourage

MS is aware of the problem, but that's all that's known so far.

Y'all could start trying to figure out if there is any type of pattern among
the people who see this problem--e.g., other applications installed, pattern
among recipients, etc. Not everyone sees it, so....

Did everyone run all the updates to Office, including the 11.1.1 one?
What type of Tiger install did you do? Does it fail on all recipients, or
say, just windows recipients? The first poster said only attachments over
40K, does everyone see that pattern? Someone else said AppleDouble works
sometimes, anyone else see that? Etc, etc.

Those type of questions might arrive at a trigger, if not a workaround.
 
J

JE McGimpsey

Daiya Mitchell said:
Did everyone run all the updates to Office, including the 11.1.1 one?
What type of Tiger install did you do? Does it fail on all recipients, or
say, just windows recipients? The first poster said only attachments over
40K, does everyone see that pattern? Someone else said AppleDouble works
sometimes, anyone else see that? Etc, etc.
Click to expand...

FWIW, I'm having no problems whatsoever with attachments.

- I've applied the Office 2004 11.1.1 update
- I did an Archive and Install installation of Tiger
- I use AppleDouble encoding, but I've lightly tested with MIME/Base64
- I use no compression
- I've now tested with files (Word, XL, text, jpg, png)
- I've tested with files from 2K to 2.5MB
- I've now got feedback from 9 clients, 2 Mac, 7 Win - no corruption

I *don't* know what all these clients use for mail clients - the
majority of the Win clients undoubtedly use Outlook via Exchange, though
one specifically told me he uses OE6. I suspect one of the Mac clients
uses Mail and one Entourage.
 
A

Anhuman

Le 10/05/05 17:33, dans BEA62241.2D5FC%[email protected], « Daiya
Mitchell » said:
Some people say they tried that. Use google to read the entire thread if
necessary.
http://groups-beta.google.com/group/microsoft.public.mac.office.entourage

MS is aware of the problem, but that's all that's known so far.
:-/

Y'all could start trying to figure out if there is any type of pattern among
the people who see this problem--e.g., other applications installed, pattern
among recipients, etc. Not everyone sees it, so....

Did everyone run all the updates to Office, including the 11.1.1 one?
Click to expand...

Yes, I do
What type of Tiger install did you do?
Click to expand...

Mac OS X 10.4 (8A428)
Does it fail on all recipients,
Click to expand...

Yes, all!
or say, just windows recipients?
Click to expand...

No. All recipients, I too.
The first poster said only attachments over 40K, does everyone see that
Click to expand...
pattern?

Yes, I do.

Someone else said AppleDouble works sometimes,

No for me. All attachments > ~ 40 k are corrupt!
in Appledouble too.
Those type of questions might arrive at a trigger, if not a workaround.
Click to expand...

Thanks

Stragol
 
D

David

Y'all could start trying to figure out if there is any type of pattern among
the people who see this problem--e.g., other applications installed, pattern
among recipients, etc. Not everyone sees it, so....
Click to expand...
Archive and install here with the latest Office update already installed.
Permissions fixed before and after
I have not tested all sizes but know that every attachment I have sent
out gets corrupted even when sent to myself.

AppleDouble seems to work, needs more testing but so far so good.
 
M

Michael

One thing about Entourage is that if a message is only partially downloaded
from the server, you can still select the attachment and click the open
button. If the message is only partially downloaded, however, the
application attempting to open the attachment will report that it is
corrupt. You must completely download the message before you can
successfully open the attachment.

Check account settings for the 'partial download message size' value and
either increase it, or turn that functionality off. This could be causing
the problem for some people.

FYI: I'm able to send and receive attachments of all types and sizes without
corruption.

-Michael
 
P

Philipp Zirker

Check account settings for the 'partial download message size' value and
either increase it, or turn that functionality off.
Click to expand...

I have switched this function off (ever ;-)
FYI: I'm able to send and receive attachments of all types and sizes without
corruption.
Click to expand...

this is interesting. So a few questions come to my mind:

-Did you make a clean installation of Tiger or an update?
-Have you installed all Office/Entourage patches?
-What environment do you have (I use Ent. on a dual G5 2gHz)

Maybe we are able to find out that the problem only appears on spezial
environments...

CU,
Philipp
 
A

Anhuman

The 12/05/05 20:32, dans 2005051220325516807%viehlieb@gmxde, « Philipp
Zirker » said:
Check account settings for the 'partial download message size' value and

I have switched this function off (ever ;-)


this is interesting. So a few questions come to my mind:

-Did you make a clean installation of Tiger or an update?
-Have you installed all Office/Entourage patches?
-What environment do you have (I use Ent. on a dual G5 2gHz)
Click to expand...


Archive and install here with the latest Office update already installed.

Three re-installations of Office! ----> the same thing

Permissions fixed before and after

G4 1,5 Ghz
Maybe we are able to find out that the problem only appears on spezial
environments...

CU,
Philipp
Click to expand...
Sincerely

Stragol
 
M

Michael

Could someone post the exact error message they get when attempting to open
one of these corrupt attachments? Also, does the icon for the attachment
look correct in the message window?

-Michael
 
C

Colt West

So 10.4.1 is here and I was hoping (for some strange reason) that it
would fix the corrupt attachment problem. No luck...but I'm really not
surprised. What I find even more strange is that I can't find
discussion of this problem anywhere except for MacFixIt (in the forums)
and this newsgroup. So there's minority of us who share this VERY
frustrating problem and have heard nothing from Microsoft (do they even
know it exists...or even care) and nothing from Apple (who shouldn't
care if it's a Microsoft problem). I'm getting tired of having to email
out attachments using Apple Mail.
 
B

Barry Wainwright

So there's minority of us who share this VERY
frustrating problem and have heard nothing from Microsoft (do they even
know it exists...or even care)
Click to expand...

I have previously posted that MS ARE aware and are investigating.
 
C

cpressey

I can't believe this has anything to do with stuffit - I don't compress
any attachements, (but tried as a test) and stuffed or not, zipped or
not, UU encoded, MIME, etc. etc. etc - corrupted attachments. The only
thing that doesn't seem to get corrupted are Word docs.

Check Apple's Kbase discussions as well as macfixit - certainly more
than 5 documented issues of this.
 
C

Colt West

I agree. I don't compress attachments either and all the encoding
options results in corrupt attachments. However, all Word docs get
corrupted for me...so at least you've got a leg up me there!
 
Top