Corrupted database under Snow Leopard. Can't install 12.2.0 Update

[bdkennedy1]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I installed Office 2008 under OS X 10.6 build 10A432 and when I open an office program I'm told the database is corrupted and to rebuild it using the Database Utility. After rebuilding and verifying it, a message says it's still corrupted.

When I try to install the Office 12.2.0 update, the installer says it can't find any versions of Office on my hard disk.

 

[bdkennedy1]

After further investigation into the 12.2.0 package contents, it appears that the person that wrote the installation program didn't allow for the software to detect a major version of OS X past 10.5.

Basically the installation program won't run under 10.6. Nice.

 

[CyberTaz]

AFAIK - and according to the Apple site - Snow Leopard won't ship until
September... with no specific date announced. Nor is there any indication
that it's shipping as yet on new Macs.

If you're using that OS it must be a Beta & if you're a legitimate Beta
Tester you should be directing your issues to Apple through the established
reporting channels. Nobody here can help you if you're running any version
of Office on an operating system for which it wasn't designed - especially a
Beta version of that OS. Even if anyone has the answers or solutions it
would be a violation of NDA to discuss it outside those channels ‹ it would
be an NDA violation.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Diane Ross]

Considering Snow Leopard is not officially released, it's not surprising.
Any problems running Snow Leopard should be reported to Apple and not on a
public list like this. You should have signed a NDA or is this a pirated
copy?

 

[CyberTaz]

As per my reply to your previous message, how can you expect any software
developer to equip its installation mechanism for an OS which ‹ for all
practical intents & purposes ‹ doesn't yet exist? Especially when that
software was developed & released more than a year prior to when the new OS
version was even announced. There's no claim by any software developer that
their products will run on "futureware" operating systems.

Although Apple has certainly released a certain amount of necessary
information to Mac software developers I'm equally certain that there are
constraints & restrictions on when it can be implemented. Further, it
wouldn't surprise me if Apple is especially tight-lipped when it comes to MS
since they are the major OS competitor.

I can appreciate some degree of disappointment, but sincerely believe your
expectations are at least a bit unrealistic

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Mr. Strat]

I installed Office 2008 under OS X 10.6 build 10A432 and when I open an
office program I'm told the database is corrupted and to rebuild it using the
Database Utility. After rebuilding and verifying it, a message says it's
still corrupted.

When I try to install the Office 12.2.0 update, the installer says it can't
find any versions of Office on my hard disk.

Since Snow Leopard hasn't been released yet, all bets are off. Beta
software...not necessarily stable...all that kinda stuff.

 

[Corentin Cras-Méneur]

After further investigation into the 12.2.0 package contents, it appears
that the person that wrote the installation program didn't allow for the
software to detect a major version of OS X past 10.5.

Really??? I'm really really REALLY surprised.
The installer relies on standard installation methods.
Preventing an installation on 10.6 would mean major headaches when the
new version of the system eventually comes out (you know that your NDA
forbids you to even mention you have access to 10.6 right??).

Basically the installation program won't run under 10.6. Nice.

Well it runs according to what you are describing. It refuses to install
telling you the database is corrupted apparently.
Can you install in a new user account??


Corentin