Corrupted Office needs to be completely removed.

[UJ]

I apparently have corrupted the help in my Office XP installation. If I
click on one of the help files in Microsoft Office11\1033 I get the error
message:

Cannot open the file: mkMSITStore:\C:....chm.

So something is wrong. I've tried removing office and reinstalling it. I've
also tried remove office an installing a different version and I can't get
help to work correctly.

So is there any way to completely and totally remove office and start again?

TIA - Jeff.

 

[Mary Sauer]

This article will help
"Cannot Open the File: MkMSITStore:C:\Windows\Help\Windows.chm" Error Message
Appears When Opening Help
http://support.microsoft.com/kb/312456

 

[Mary Sauer]

This article will help
"Cannot Open the File: MkMSITStore:C:\Windows\Help\Windows.chm" Error Message
Appears When Opening Help
http://support.microsoft.com/kb/312456

 

[UJ]

I tried that but it didn't work.

Any other thoughts?

 

[UJ]

I tried that but it didn't work.

Any other thoughts?

 

[Arun Menon]

Are you able to use the Windows/IE Help??
Update your Windows to the latest updates. Is XP SP2 installed on the
computer?? May be update to IE7 if its already IE6sp2, just a thought!

 

[Arun Menon]

Are you able to use the Windows/IE Help??
Update your Windows to the latest updates. Is XP SP2 installed on the
computer?? May be update to IE7 if its already IE6sp2, just a thought!