Ctrl+Shift+M does not work in Contact Notes section

G

Geostrhcesg

Ctrl+Shift+M will work when I first open a Contact, but as soon as I click in
the Notes box, it doesn't work anymore. Is there a different keyboard
shortcut I can use to open a completely blank email message?
 
D

Diane Poremsky [MVP]

You'll need to click on another field in the contact or off the contact for
it to work. I'm not sure why it's not working in the notes field, unless its
something to do with the underlying word editor. (It doesn't work in either
2007 or 2010 in the notes field of any form.)

you can also click the email button to open a new message - delete the
address if you don't want to send a message to the contact.

--
Diane Poremsky [MVP - Outlook]

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