Does Office 2003 keep rebooting your computer?

J

Jtel

I have a 2 year old higher end MS Xp computer system. Office 2003 is very
unstable - I often get reboots... when I do not, I spmetimes get a message
that says 'a script file wants to access winword.exe' and word will quit but
at least I get the desktop. More often though - its a complete reboot. I
have lost lots of work - and I have uninstalled, reinstalled - no updates,
all updates with no luck... This is the only program that does this.

Any help appreciated. Thanks
 
J

JoAnn Paules [MVP]

Do you do frequent checks for updates on your anti-virus, etc? As in at
least weekly?
 
J

Jtel

Yes, at least once or twice a week

JoAnn Paules said:
Do you do frequent checks for updates on your anti-virus, etc? As in at
least weekly?

--

JoAnn Paules
MVP Microsoft [Publisher]



Jtel said:
Yes, scanned many times - also have spware and firewall protection
 
B

Bob I

Then you may have a hardware issue causing the problem. Suspect RAM
problem most likely. try the link below for a tester

http://www.memtest86.com/
Yes, at least once or twice a week

:

Do you do frequent checks for updates on your anti-virus, etc? As in at
least weekly?

--

JoAnn Paules
MVP Microsoft [Publisher]



Yes, scanned many times - also have spware and firewall protection

:


Have you scanned your computer for a virus or malware?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

I have a 2 year old higher end MS Xp computer system. Office 2003 is
very
unstable - I often get reboots... when I do not, I spmetimes get a
message
that says 'a script file wants to access winword.exe' and word will
quit but
at least I get the desktop. More often though - its a complete reboot.
I
have lost lots of work - and I have uninstalled, reinstalled - no
updates,
all updates with no luck... This is the only program that does this.

Any help appreciated. Thanks
 

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