Downloading blocked pictures in e-mail

[Mike Waldron]

Please see this thread for a precise description of this problem and
steps users took to attempt a fix:
http://groups.google.com/group/micr...ctures+in+e-mail+pane&rnum=1#8ab9a03575b5e805

Original Message --

Hi,

I'm using Outlook 2003. After opening an e-mail and clicking the banner to
download embedded pictures, the pictures are updated in the preview pane but
not in the open e-mail. If I then close the e-mail, saving changes and then
re-open it, the pictures will appear in the e-mail.

Follow-up

Has anyone ever experience this issue? Any resolution suggestions would be
appreciated. It is a pain to have to close and re-open an e-mail to view the
full contents.

Thanks for your help. I am able, using the reading pane, to download the
pictures and when I open the e-mail, the pictures are still present.

I just reinstalled my system and I am sure that on my old system, same
software, I was able to download the pictures in the open e-mail and they
would update in both the reading pane and the e-mail. Is that not correct
operation?

If I close the reading pane, the pictures will update correctly when
downloading from within open e-mails. It is only when the reading pane and
the e-mail are both open, that the update is performed only in the reading
pane. Is there something that I can try to do to resolve this behaviour. I
know on my home system it doesn't behave this way.

I too have this exact issue with a single user in our organization...
I'm stumped. He runs Outook 2003 SP2, IE7 and doesn't use Word 2003
as his viewer/editor.

A few observations:
1. If the user disables the reading/preview pane, the problem doesn't
occur.
2. If the user opens a message with blocked images in a new window,
switches the inbox/preview/reading pane to a different message, then
clicks "Download messages.." the window refreshes.

Weird behavior.

Did anyone ever figure out a way to fix this?

Thanks,
Mike