P
PN33
Got a user who is an assistanst to 3 executives. She has editor permissions
to all 3 executives calendar and sets up meetings on their behalf. When she
sets up a meeting for one particular executive, the meeting response reply
seems to be duplicated. She will get one meeting response in her inbox and
another copy of the meeting response in her Deleted Items folder. The
executive will also get a copy of the meeting response (as expected). Why
does the user get the meeting response message both in her Inbox and also in
her Deleted Items folder?
Problem does not seem to be machine or version of Outlook specific. We have
duplicated the problem on different computers and different versions (2003
and 2007) of Outlook. Our Exchange 2007 server is roughly about 3 months
old, but the problem started before we had Exchange 2007. I thought that
maybe waiting until we had Exchange 2007 fully operational that the meeting
response issue might go away, but it did not.
I also checked to make sure that Rules were not setup to cause the duplicate
message...and the user does not have any rules.
Any suggestions on what to look for? Thanks.
to all 3 executives calendar and sets up meetings on their behalf. When she
sets up a meeting for one particular executive, the meeting response reply
seems to be duplicated. She will get one meeting response in her inbox and
another copy of the meeting response in her Deleted Items folder. The
executive will also get a copy of the meeting response (as expected). Why
does the user get the meeting response message both in her Inbox and also in
her Deleted Items folder?
Problem does not seem to be machine or version of Outlook specific. We have
duplicated the problem on different computers and different versions (2003
and 2007) of Outlook. Our Exchange 2007 server is roughly about 3 months
old, but the problem started before we had Exchange 2007. I thought that
maybe waiting until we had Exchange 2007 fully operational that the meeting
response issue might go away, but it did not.
I also checked to make sure that Rules were not setup to cause the duplicate
message...and the user does not have any rules.
Any suggestions on what to look for? Thanks.