Duplication of Contacts folder

[mcs135]

When I go to send and email and select the name from my contacts, firstly I
couldn’t find any contacts at all. Then, after a while I noticed that it was
looking in the Contacts file of 'Personal Folder' rather than my own mailbox.

I then followed MS Support details by going to the Outlook navigation Pane,
clicking contacts, right click>properties>choose outlook address tab and then
checking the ‘Show this folder….’ Box.

Having done this I found I had 2 contacts folders.

One has all my contacts in (that is synchronized with my phone) the other
has none.

Any ideas how to get rid of the empty one?

 

[Stewart]

Right click on the contacts list on your Personal Folders.

You should see a tab saying 'Outlook Address Book'. Untick 'Show as an
address book' and it should go.

Stewart.

 

[mcs135]

This just gets rid of the Contacts file with all my contacts in. I can't even
find a way to copy the contacts from one to the other so your instructions
would then work...

 

[mcs135]

Hi Stweart - I have got rid of the folder by going TOOLS > E MAIL ACCOUNTS >
VIEW OR CHANGE A NEW DIRECTORY OR ADDRESS BOOK. I deleted the address book
there and now I no longer have the duplication. However, I am concerned that
I do not have a 'Follow-up' folder (where all flagged mail is colated). Any
advice?