Email account disappeared

[Skandia MIS]

I now have had 3 salesmen have the same thing happen to
them. They call up and cannot receive their email
anymore. After checking I find that their POP3 email
account has disappeared. I walk them through adding the
email account back. I am quite sure these salesmen do not
know how to delete an account -- so I am wondering what
they are doing that results in the account being deleted.

Any ideas or suggestions?

 

[Pam]

-----Original Message-----
I now have had 3 salesmen have the same thing happen to
them. They call up and cannot receive their email
anymore. After checking I find that their POP3 email
account has disappeared. I walk them through adding the
email account back. I am quite sure these salesmen do not
know how to delete an account -- so I am wondering what
they are doing that results in the account being deleted.

Any ideas or suggestions?
.
It could be that a new profile is being setup under

documents and settings everytime they sign in. Do they
sign into a domain?

 

[Skandia MIs]

-----Original Message-----

documents and settings everytime they sign in. Do they
sign into a domain?
.
No -- They all have laptops and work as stand alone

machines.