email accounts logon incoming server

[frankL]

I recently moved my company website to a new provider
(server). After satisfactorily migrating the website I
attempted to update the email account details in outlook
2002, so our company email accounts would receive from
the new mail server. On my own PC running XP, I changed
all details but when using 'test account settings' I get
an error on 'logon to incoming server'. I know the
settings are correct as I have set up the same details on
another PC also running XP and using Outlook 2002, and
the settings work and test OK.
Every time my computer does an automatic send/receive I
get those frustrating messages about being unable to
logon to incoming mail server also the one about tasks
not complete.
Can anyone please help.
Thanks

 

[Milly Staples [MVP - Outlook]]

Check your authentication settings on the server tab of your account
properties. Sounds like you need to set your incoming authentication.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, frankL asked:

| I recently moved my company website to a new provider
| (server). After satisfactorily migrating the website I
| attempted to update the email account details in outlook
| 2002, so our company email accounts would receive from
| the new mail server. On my own PC running XP, I changed
| all details but when using 'test account settings' I get
| an error on 'logon to incoming server'. I know the
| settings are correct as I have set up the same details on
| another PC also running XP and using Outlook 2002, and
| the settings work and test OK.
| Every time my computer does an automatic send/receive I
| get those frustrating messages about being unable to
| logon to incoming mail server also the one about tasks
| not complete.
| Can anyone please help.
| Thanks

 

[frankL]

I didnt explain that we are using a peer to peer network
with ICS via a router. I have a personal email account
through the ISP who provides the internet connection; my
personal email has not been effected by the move of
website, only company accounts from website server.

 

[frankL]

-----Original Message-----
I recently moved my company website to a new provider
(server). After satisfactorily migrating the website I
attempted to update the email account details in outlook
2002, so our company email accounts would receive from
the new mail server. On my own PC running XP, I changed
all details but when using 'test account settings' I get
an error on 'logon to incoming server'. I know the
settings are correct as I have set up the same details on
another PC also running XP and using Outlook 2002, and
the settings work and test OK.
Every time my computer does an automatic send/receive I
get those frustrating messages about being unable to
logon to incoming mail server also the one about tasks
not complete.
Can anyone please help.
Thanks
.
I have shut down my computer (not restart) for a few

minutes and it has reset and appaers to be OK at present.

Thanks