R
r2dean2
I have had this same installation of MS office enterprise 2003 on WinXP
Pro SP2 for almost 2 years now. I had many email accounts.
Today when I removed one of them the whole mail-access part of the
program seems corrupted.
1. Can't send/receive or F9 - no action. The send/receive window
doesn't
even get launched (I have it pegged to open every time), the status bar
doesn't show activity of send/receive either, no error message of any
kind
faiure to connect, credentials or whatever, no mail in the inbox.
Spookie!
The machine has no viruses if you don't consider sp2 a virus which also
has
been in stalled for months.
2. The accounts got garbled. So I removed them all and put set them up
again.
Only the first account(whichever one that may be) works sending the
test
message. The other accounts can be set up but if I try to move them
up/down I get an error they dodn't exist. Removing them and setting
them up again doesn't help.
3. The event view is not much help either. only event ID 27, source
outlook.
No other events that would be expected with the "fatal error" message
when I try to change the sender account of a new message.
4. All shortcuts related to mail either disappear right after the
program is
opened or are grayed out. I get this error:"Unable to complete
operation. A
fatal error has occurred in Outlook".
5. I did "detect and repair" several time successfully-both from within
Outlook help menu and from the installation disk. No improvement.
I removed and reinstalled all of office to no luck.
Can someone please help.
Pro SP2 for almost 2 years now. I had many email accounts.
Today when I removed one of them the whole mail-access part of the
program seems corrupted.
1. Can't send/receive or F9 - no action. The send/receive window
doesn't
even get launched (I have it pegged to open every time), the status bar
doesn't show activity of send/receive either, no error message of any
kind
faiure to connect, credentials or whatever, no mail in the inbox.
Spookie!
The machine has no viruses if you don't consider sp2 a virus which also
has
been in stalled for months.
2. The accounts got garbled. So I removed them all and put set them up
again.
Only the first account(whichever one that may be) works sending the
test
message. The other accounts can be set up but if I try to move them
up/down I get an error they dodn't exist. Removing them and setting
them up again doesn't help.
3. The event view is not much help either. only event ID 27, source
outlook.
No other events that would be expected with the "fatal error" message
when I try to change the sender account of a new message.
4. All shortcuts related to mail either disappear right after the
program is
opened or are grayed out. I get this error:"Unable to complete
operation. A
fatal error has occurred in Outlook".
5. I did "detect and repair" several time successfully-both from within
Outlook help menu and from the installation disk. No improvement.
I removed and reinstalled all of office to no luck.
Can someone please help.