Email Message opens as Black Screen

[Carlos]

I'm using Outlook 2007 and every once in a while (Randomly), I click New
Message to create/type an email, and the screen opens completely black. The
only thing I can see is the Minimize, Maximize, and Close buttons at the top
right corner. Everything else is Black. I can't type anything! When I
close the window, and try the new message process again, the same black
screen appears.

In order to create a "normal" email message, I have to close Outlook and
restart.

How can I fix this so 1. it doesn't happen and 2. I don't have to
close/restart Outlook.

Thanks,

 

[Bill R]

It's possibly a display or system resources issue. Try updating your display
drivers.
If that doesn't help you'll need to restart Outlook or possibly close other
applications or reboot the computer.

 

[Carlos]

Bill R, thanks for your thoughts but I tried updating the display driver and
the issue still occurs. My display driver is NVIDIA GeForce Go 6150.

This "Black screen" is very random and only the top bar of a "window" shows
on the screen...meaning only the colored bar with the minimize, maximize, and
close buttons.

Any other ideas? Thanks,

 

[Stephan]

I am also seeing the same problems on my Sony Vaio running Vista.

 

[mriffey]

I see the same thing on Vista Home Premium Sp1, Outlook 2007 on a 2gb HP
laptop that came with Vista. Even when system memory use is at or below 50%,
it occurs.

"Reboot 5 times a day" is not a viable solution.

Mark