Email notifications not being sent out

[Mike_In_Sacto]

We currently have two environments...the Development environment has the
Project server & SQL server on different boxes and the Production environment
has both on the same box (not sure why they chose to do it that way). My
issue is that I cannot get the email notifications to work in the Development
environment. The Server Admin says that everything looks the same in both
environments and both Project Servers point to the same Exchange server.
Production works fine. Does anyone have a suggestion that I can try ?

Thanks,

Mike

 

[Scott Tanaka]

Hi Mike-
Check to see if the network or firewalls are keeping you from connecting in
the development environment. I'd ask your IT group the following:
1. Can the development environment send SMTP traffic to your target email
server?
2. Are there any restrictions on the SMTP gateway that would prevent your
dev environment (e.g. IP filtering) from sending emails?

If you have RDS access to the dev box, you could spawn a cmd shell and do
the following:

C:/> telnet <email server> 25

This will test connectivity to port 25 (SMTP default). Press return a few
times, you should get something like "HELO". If you get this, then you are
sure that the dev box can communicate to the email server. At that point,
the problem is internal to the Project Server.

I had similar problems and found out that my email system has security where
it was preventing my Project Server box from bouncing emails.

Good luck,
Scott

 

[Gaurav Wason]

Hi Mike,

Did you set the default email server for WSS. For this you have to set it up
usings sharepoint administration.

Try that "I hope this helps"

Gaurav Wason
(e-mail address removed)

 

[Mike_In_Sacto]

We tried the items that you have listed and they all came back fine. The
Server Admin did mention that the instance of Project Server is on a VM ware
server. Does this make a difference ?

Mike