Emails Not Showing In My Inbox (Outlook 2003)

[Les]

Dear Group

I am currently using Outlook 2003 on windows XP.

Over the last few weeks I have noticed the following
problem. For some reason some emails that are sent to me
are not showing up in my inbox, even though I see
that 'receiving email' icon pop up on my tool bar (at the
bottom right-hand corner of my screen) and I hear the tone
that sounds when a new email arrives. I realised I had a
problem when a friend tried to send me an email with a
small word attachment and for some reason it would not
arrive in my inbox - I could see the new email icon and
hear the tone but nothing would appear in my inbox. After
a few failed attempts he then tried to send via hotmail
and this worked ok (I received the email and attachment in
my inbox ok). Later I was sent another (different)
attachment from the same person and this also delivered ok
straight into my inbox. I tried searching for the email
to see whether it had been delivered to another folder but
had no luck finding it.

This seems to be happening quite frequently as I am
constantly hearing my new email message tone sound only to
find I have nothing in my inbox. But I seem to be
receiving most of my emails ok. Today I was informed that
I had been sent a couple of emails yesterday but I
definitely did not receive them in my inbox.

I have checked my disc space and I have plenty of room in
there (virtually all free as my machine is fairly new). I
also checked my 'rules & alerts' menu option and it is on
the standard setting. I have even switched off my norton
anti-spam option but I am still receiving emails that dont
register/deliver in my inbox. I have checked my junk &
spam email folders and there is nothing in there.

This is really beginning to worry me as I obviously don't
know what emails I am not receiving as there does not seem
to be a pattern as to certain host names being rejected or
not delivering in my inbox.

Any help or suggestions would be very much appreciated.

Les

 

[Brian Tillman]

Over the last few weeks I have noticed the following
problem. For some reason some emails that are sent to me
are not showing up in my inbox, even though I see
that 'receiving email' icon pop up on my tool bar (at the
bottom right-hand corner of my screen) and I hear the tone
that sounds when a new email arrives.

Make sure your View is set to "Message" and that your sort is by date (i.e.,
click the Received column right below the "Inbox" folder title).

 

[Guest]

-----Original Message-----


Make sure your View is set to "Message" and that your sort is by date (i.e.,
click the Received column right below the "Inbox" folder title).
--
Brian Tillman

.
Hi Brain

Thanks for the response - I appreciate your time reading
my mail. I will look into your suggestions and see
whether it works.

Cheers
Les

 

[Guest]

-----Original Message-----


Thanks for the response - I appreciate your time reading
my mail. I will look into your suggestions and see
whether it works.

Cheers
Les
.

I have the same problem and my view/date are set
correctly. It just started happening the last two days.

 

[Ricky G]

You might try running the inbox repair tool (scanpst.exe - MSKB 287497 has
some instructions)

I had the same problem - it seemed as if outlook 2003 thought it had already
downloaded the massages - they appeared on my POP3 server, I could download
them with another email program (leaving a copy on the server) - Outlook
would connect to the pop3 server but report the send/recieve process
successfully completed without actually getting any new messages. This just
started out of the blue, after outlook had been working fine.

I ran the inbox repair tool and it was fixed

Good luck
RG