Entourage Crashing during sync with Outlook server

[rhsnyder]

All, I'm haning a issue with Entourage crashing during a sync with my
companies corporate outlook server. This is on my MACbook pro. Its
an intel laptop. I can sync just fine on mu G5 PPC. I connect via a
VPN connect. I log onto the corp domain and Entour starts to update
folders. In about 5 minutes crash and the laptop is asing if I want
to restart, send a report or quit. Anyone have any iteas? The crash
log is below.

Thread 10: (0xb04207fc, 0xb8134443)
0xf0407af0: No symbol
0x90d04e7c: /System/Library/Frameworks/CoreServices.framework/Versions/
A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore :
_YieldToThread + 0x204
0x84a3e68c: No symbol
0x84e54b60: No symbol
0x84e5459c: No symbol
0x84e560e4: No symbol
0x851dfd68: No symbol
0x84a3f8b4: No symbol
0x90d0edac: /System/Library/Frameworks/CoreServices.framework/Versions/
A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore :
_InvokeThreadEntryUPP + 0x18
0x90d0eb2c: /System/Library/Frameworks/CoreServices.framework/Versions/
A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore :
_CooperativeThread + 0x138
0x9002bbe8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/
Support/LaunchCFMApp : + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9000a97c ctr: 0x9000aa20
r00: 0xffffffe1 r01: 0xf0407a10 r02: 0x00000013 r03: 0xf0407abc
r04: 0x00000003 r05: 0x00000018 r06: 0x00000020 r07: 0x0000b72f
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa00069a4
r12: 0x9000aa20 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000018
r24: 0xf0407abc r25: 0x00000020 r26: 0x0000b72f r27: 0x00000000
r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31: 0x90d04c88
Thanks rhsnyder

 

[William Smith]

All, I'm haning a issue with Entourage crashing during a sync with my
companies corporate outlook server. This is on my MACbook pro. Its
an intel laptop. I can sync just fine on mu G5 PPC. I connect via a
VPN connect. I log onto the corp domain and Entour starts to update
folders. In about 5 minutes crash and the laptop is asing if I want
to restart, send a report or quit. Anyone have any iteas? The crash
log is below.

Select Switch Identity... from the Entourage menu and create a new
identity with the same account settings you used in the old identity.
You'll need to recreate your rules, signatures and a few other items but
this will most likely be worth the effort to connect to your Exchange
Server account.

If you continue to crash then you most likely have a corrupt message
that's getting downloaded and causing the problem. Keep an eye on what
syncs and when Entourage crashes, connect to your server via Outlook Web
Access (OWA) and look for any suspicious messages in the vicinity (junk
mail, unusual attachments, etc.).

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>