Error -17099; Sending mail feature not working

[Grasso]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Email Client: pop

Hello. I get the following message when using the send/receive function of Entourage. All mail features were working fine earlier today. I've reviewed the other threads related to this but can't determine if the problem is on my computer/software or with comcast and the problem will fix itself.

Error -17099
Error 5.5.0 <vcxczvb> domain name required
Explanation:
Mail could not be sent
Account name: "____"

 

[Jon22]

Hello. I get the following message when using the send/receive function of Entourage. All mail features were working fine earlier today. I've reviewed the other threads related to this but can't determine if the problem is on my computer/software or with comcast and the problem will fix itself.

Error -17099
Error 5.5.0 <vcxczvb> domain name required
Explanation:
Mail could not be sent
Account name: "____"

I am experiencing exactly the same problem when I try to send a message. Incoming is fine, although test messages have ended up in my spam folder. The outgoing problem is isolated to imap (AOL) mail. Tried database utility and found no problems. POP mail OK. Any suggestions appreciated
Mac OS 10.5.2
Entourage 12.0.1

 

[Diane Ross]

I am experiencing exactly the same problem when I try to send a message.

See:

Error 5.5.0 <vcxczvb> domain name required

This sounds like a bad email address. Check the group. It could be a space
in the name, or it's just missing the info. If the address entry in the
group has the little blue-dressed man, then the entry is tied to the Address
Book. If it has a yellow "@" sign, then it is not. This might help track
down the bad address.

Incoming is fine, although test messages have ended up in my spam folder. The
outgoing problem is isolated to imap (AOL) mail.

Many spammers use your address as a trick to send you email. Set up this
rule so the mail you send yourself gets through.

I like the first example. I haven't met a spammer yet that uses Entourage
for a sending client.

Junk Mail where "From is Me"

Tried database utility and
found no problems. POP mail OK. Any suggestions appreciated

Rebuilding your database hardly ever helps with Send & Receive problems.

 

[Ed Kimball]

See:


This sounds like a bad email address. Check the group. It could be a space
in the name, or it's just missing the info. If the address entry in the
group has the little blue-dressed man, then the entry is tied to the Address
Book. If it has a yellow "@" sign, then it is not. This might help track
down the bad address.



Many spammers use your address as a trick to send you email. Set up this
rule so the mail you send yourself gets through.

I like the first example. I haven't met a spammer yet that uses Entourage
for a sending client.

Junk Mail where "From is Me"



Rebuilding your database hardly ever helps with Send & Receive problems.

The error "domain name required" sounds like the address is missing the "@"
or has a space preceding the "@". Those are certainly conditions I'd look
for.

 

[sujeet]

getting error while sending mails:

5.7.1 unable to relay for (e-mail address removed)

explanation :

mail could not be sent
account "40374"

Error : - 17099

 

[Ed Kimball]

getting error while sending mails:

5.7.1 unable to relay for (e-mail address removed)

explanation :

mail could not be sent
account "40374"

Error : - 17099

It's a good idea to start a new thread for a new problem. Although you got
the same error code as the previous user of this thread, you got a different
error message.

I would, however, check carefully all the addresses in the outgoing message,
to make sure that none were entered incorrectly.

 

[Mark Horowitz]

I am getting the -17099 message ONLY when I try to send an Entourage 'group' on Comcast. If I take all the same addresses and enter them one by one they go through fine.

 

[Diane Ross]

I am getting the -17099 message ONLY when I try to send an Entourage 'group'
on Comcast. If I take all the same addresses and enter them one by one they go
through fine.

Are you using your Comcast SMTP address when sending?

<http://www.entourage.mvps.org/error/number.html#error-17099>

In your other message:

There is some problem in using groups with Entourage and Comcast. They won't
support of course. My groups are less than 30 and they say I should be able to
send to about 100. The addresses are perfect (no spaces, etc) because if I
enter them one by one into the To: field they all go out as a bunch - just not
when I enter the group name. I get the -17099 and a 5.5.0, but this is true
with all the groups I try to send on Comcast.

Try this. Select Group. Sorting the group. Sorting will remove any blank
entries.

A Syntax error indicates that one of the email addresses may be malformed -
maybe a space in the wrong place, or a comma instead of a period.

Also, I have to hit "send and receive" every time I want to receive - the
messages don't come through automatically.

Do you have your schedules set?