J
JennA
I have a copy of Office XP Professional Version 2002 that I had previously
installed on an old computer. I have upgraded to a new computer, and would
live to install my copy of Office XP on the new computer.
It gives me an error 1608: a qualifying product cannot be found on your
machine and gives me the option to select another drive.
The troubleshooting guides say that can be caused by having previous versios
of Office installed (none are installed- this is a brand new computer) or
that I'm trying to use an upgrade CD. Nowhere on the CD does it say Upgrade,
and on the old computer when I installed it, I had no problems. Even though I
didn't have earlier versions installed on that computer, either.
What is happening here?? How can I get it to install correctly?? How do I
know if this is an Upgrade CD? It doesn't say Upgrade anywhere on it. I alm
also sure I am typing the correct Product key off the back of the CD case.
~Jenn
installed on an old computer. I have upgraded to a new computer, and would
live to install my copy of Office XP on the new computer.
It gives me an error 1608: a qualifying product cannot be found on your
machine and gives me the option to select another drive.
The troubleshooting guides say that can be caused by having previous versios
of Office installed (none are installed- this is a brand new computer) or
that I'm trying to use an upgrade CD. Nowhere on the CD does it say Upgrade,
and on the old computer when I installed it, I had no problems. Even though I
didn't have earlier versions installed on that computer, either.
What is happening here?? How can I get it to install correctly?? How do I
know if this is an Upgrade CD? It doesn't say Upgrade anywhere on it. I alm
also sure I am typing the correct Product key off the back of the CD case.
~Jenn