Error Message

[David H. Baker]

I cannot send messages and sometimes unable to recieve. Error Message=

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop-server.neo.rr.com', Server:
'smtp-server.neo.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10053, Error Number: 0x800CCC0F

can anyone help?

Dave

 

[Brian Tillman]

I cannot send messages and sometimes unable to recieve. Error Message=

Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account: 'pop-server.neo.rr.com', Server:
'smtp-server.neo.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10053, Error Number: 0x800CCC0F

1) make sure you are properly authenticating to the servers
2) disable any mail scanning by your anti-virus or -spam programs
3) lengthen the server timeout value (Advanced tab of account properties)
4) make the send/receive interval no less than about 10 minutes.