Error msg when trying to Export .pst file .. HELP!!

C

Chad

We have a user that simply wants to make a backup of his "sent items" folder in outlook. Normally all that would need to be done is export the folder in .pst format and save it on the file server and he would be all set.. Instead Outlook is giving an error which states

"The operation failed." and the more annoying message is

"Error while archiving folder 'Some items could not be copied. They were either moved or delted, or access was denied.

The normal place he would save this PST file is on our file server which he has plenty of space to complete this operation. By the way, his "sent items" folder is approx 22 mbs in size..

Could the size of the folder be the cause? Please help!!! Thanks in advance.
 
R

Roady

Try exporting to a file on his machine as storing a pst-file on a
networkshare is not recommended/supported by Microsoft. The pst-file has
never been designed for this.

--
Roady
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address when mailing)
-----
Chad said:
We have a user that simply wants to make a backup of his "sent items"
folder in outlook. Normally all that would need to be done is export the
folder in .pst format and save it on the file server and he would be all
set.. Instead Outlook is giving an error which states:
"The operation failed." and the more annoying message is:

"Error while archiving folder 'Some items could not be copied. They were
either moved or delted, or access was denied."
The normal place he would save this PST file is on our file server which
he has plenty of space to complete this operation. By the way, his "sent
items" folder is approx 22 mbs in size..
Could the size of the folder be the cause? Please help!!! Thanks in
advance.
 
B

BSchmidt

Check how many items you are copying at once. I get that same message when
I try to move too many messages for memory to handle.

Bob

Chad said:
We have a user that simply wants to make a backup of his "sent items"
folder in outlook. Normally all that would need to be done is export the
folder in .pst format and save it on the file server and he would be all
set.. Instead Outlook is giving an error which states:
"The operation failed." and the more annoying message is:

"Error while archiving folder 'Some items could not be copied. They were
either moved or delted, or access was denied."
The normal place he would save this PST file is on our file server which
he has plenty of space to complete this operation. By the way, his "sent
items" folder is approx 22 mbs in size..
Could the size of the folder be the cause? Please help!!! Thanks in
advance.
 
C

Chad

Bob
Is there a way to only select a few message to export at a time as opposed to all 4000??
 
R

Roady

Move them by hand is the most reliable method with this.

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tip of the month:
-Tips for cleaning up your mailbox

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----
Chad said:
Bob-
Is there a way to only select a few message to export at a time as opposed
to all 4000??
 
B

Brian Tillman

Chad said:
Bob-
Is there a way to only select a few message to export at a time as
opposed to all 4000??

Create a new PST file and copy the messages you wish to save to the second
PST. Copy that PST to the folder where the backup is to be stored.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 

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