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I'm sending newsletter to a few clients who are then forwarding to their
customers. A URL is provided for customers who cannot view the newsletter
due to limitations with their e-mail. This has been working fine for my
clients who do not use Outlook. They forward the message from an Internet
service and the majority of their customers can view the newsletter.
Recently a new client was trying to forward the newsletter using Outlook
(i.e. I sent the newsletter from Publisher to them, they forwarded to their
customers) but only the text was forwarded. When I tried to re-create the
problem using my PC, I noticed my forwards did not include anything. Just a
blank screen. I changed a few of my Outlook settings and then changed them
back and now I can't even send the newsletter from publisher correctly.
Can you tell me what settings are needed for Outlook and Publisher to
correct send the newsletters? Also why is there a problem forwarding an
e-mail newsletter?
Thanks in advance for your help!
customers. A URL is provided for customers who cannot view the newsletter
due to limitations with their e-mail. This has been working fine for my
clients who do not use Outlook. They forward the message from an Internet
service and the majority of their customers can view the newsletter.
Recently a new client was trying to forward the newsletter using Outlook
(i.e. I sent the newsletter from Publisher to them, they forwarded to their
customers) but only the text was forwarded. When I tried to re-create the
problem using my PC, I noticed my forwards did not include anything. Just a
blank screen. I changed a few of my Outlook settings and then changed them
back and now I can't even send the newsletter from publisher correctly.
Can you tell me what settings are needed for Outlook and Publisher to
correct send the newsletters? Also why is there a problem forwarding an
e-mail newsletter?
Thanks in advance for your help!