Error while loading outlook

[Rahul Naidu]

I get an error when i try to open an email. it asks me to run scanpst, when i
run this it tells me that there is an error and i need to run scan disk. The
issue does not go away after running scandisk.

any ideas ?
thnx.

 

[Peregrine]

In my personal experience you are out-of-lick. Your PST file (where email
gets delivered) has become corrupt. This usually only happens when you move
the file. It's quite common. SCANPST has never recovered anything worthwhile
for me. A 1.2GIG PST file and SCANPST recovers 4 emails.
Only once, in I would guess 90 times in 3 years, that I have used SCANPST
has it ever succesfully recovered enough to make it worth the time to run.
Best bet is to start over. Do a search for *.PST. Delete the Outlook file it
finds. Next time you open Outlook it will prompt you to create a new one.
Maybew someone else has a better idea, but I am not optimistic.
I've even tried a few online place to recover our stuff. I swear all they do
is use SCANPST, because I have never recieved more from them then what the
(free) SCANPST tool does.

 

[Brian Tillman]

I get an error when i try to open an email. it asks me to run
scanpst, when i run this it tells me that there is an error and i
need to run scan disk. The issue does not go away after running
scandisk.

It's conceivable that alternating SCANPST and CHKDSK or SCANDSK multiple
times might be able to address it, but you appear to have a hard drive
failure problem.

 

[Peregrine]

I sincerely doubt he has a hard drive problem, Brian.

 

[Brian Tillman]

I sincerely doubt he has a hard drive problem, Brian.

What do you think causes CRC errors? That's a function of the drive
controller.

 

[Brian Tillman]

I sincerely doubt he has a hard drive problem, Brian.

Perhaps not, but that doesn't change my advice of alternating SCANPST and
CHKDSK runs for a few times.

 

[Peregrine]

I've been in IT for 15 years, Brian. I know what a Cyclic Redundancy Check
is. However, where did you see any mention of a CRC error? The OP never
mentioned that. If he did, I would agree with you.
I've seen a ton of corrupt PST's, never has it been because of a bad drive.
It's almost always because we moved the file across our (CAT3) network.

 

[Brian Tillman]

I've been in IT for 15 years, Brian. I know what a Cyclic Redundancy
Check is.

You weren't supposed to see that message. I had sent a cancel, but
apparently it didn't reach your newsserver in time. I realized it was
erroneous just after I posted it.