Every time asking setup files

S

Shanthi

I am installing office 2000 premium for my clients. As I am the
adminsitrator, able to open the office application (word, excel, etc).
When the user try to open the application word/excel/powerpoint the system
asks the setup file with the path thru which I installed. If I installed thru
CD, it asks with the CD path.

How do I fix this?

Shanthi
 
G

Gerry Hickman

Hi,

First thing to do, is get the entries from the Application Event log of
the affected machines. You should see some MSIEXEC warnings, copy and
paste the text here.

It's normal for Office Setup to start-up for each user that logs on,
this is because "User Info" does not yet exist in the HKCU hive of their
user profile, but it's not supposed to fall over asking for a path.

Make sure you have fully read the Office Resource Kit and that you have
done the installation correctly, per-machine with correct permissions etc.

It would also help to know, if you supply the CD when asked, does the
operation then continue as normal or do you get another error?
 

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