V
Vera Murphree
There are 3 users on my computer that use Outlook Express
6 on XP. I am required to put in a password to access
my email. The other 2 users do not use a password.
On two occasions the window that shows the users name and
then Password tells me that the password I enter has
failed and will not let me log on. The password I'm using
is the correct password but the software does not
recognize it. The first time this happened I could not
get help from my ISP or from Dell Computers telling me
how to overcome this problem.. I set a new password and
that caused me to lose all of my previous email messages
and folders. The only way I could recover them was to
do a System Recover back to an earlier date which meant
that I lost every email from the current date. Now I have
the same problem. Anyone know how to get into my email
without having to do a System Recovery?
6 on XP. I am required to put in a password to access
my email. The other 2 users do not use a password.
On two occasions the window that shows the users name and
then Password tells me that the password I enter has
failed and will not let me log on. The password I'm using
is the correct password but the software does not
recognize it. The first time this happened I could not
get help from my ISP or from Dell Computers telling me
how to overcome this problem.. I set a new password and
that caused me to lose all of my previous email messages
and folders. The only way I could recover them was to
do a System Recover back to an earlier date which meant
that I lost every email from the current date. Now I have
the same problem. Anyone know how to get into my email
without having to do a System Recovery?