forced dialups when on cable modem / hyperlinks

[michael]

I'm having some connectivity issues, I think, from a
setting in Outlook.

When I get a hyperlink in an email on my newly-set up
machine--or, for that matter, when I try to click on
Outlook Online Help--up pops a dialogue box, asking me to
connect via dialup.

Of course, I don't have a dialup. I don't have a phone
number to enter. I'm using an ethernet connection via
Roadrunner, and I'm already online. I can send and receive
mail, no problem, and get on the Web. How do I get Outlook
to recognize that I'm online and to go through that
connection, rather than the dead end it's trying to go
through?

Because I wind up having to cancel, and then the machine
thinks I want to work offline.

Frustrating.

Hope y'all can help,

Michael Dumiak
NYC

 

[Shelby]

Try Internet Explorer Tools>>Internet Options>>
Conections and check "Never dial a connection."