Generating New Doc Based on Populated Fields

[montgomerymouse]

Hi,

I have a project that I want to tackle efficiently.

I've created a document for customer service reps to use when interacting
with cutsomers. The document has fields for customer responses.

Here's my question:

Is there a way to then automatically generate a new document comprised ONLY
of the fields and questions that the customer responded to. In other words,
if the customer did not respond to certain questions, th enew automatically
generated file would not include that text.

Should I use the "Merge" function? Should I use VBA?

Look forward to suggestions!

Thanks

 

[Jezebel]

Certainly do-able from VBA, but it's a lot of work for a fairly dubious
benefit. Why not just use a simple form and be done with it? Do the
uinanswered questions really matter? The points being --

a) You'd have to write and maintain a whole lot of code that otherwise you
wouldn;t need at all, and

b) User become disconcerted if the documents look different each time. Not
really a serious issue, but you'll get sick of answering questions about it.