Home & Student Registration Conflict

[DaleH]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Home & Student Registration Conflict

I installed Office 2008 for Mac Home & Student Edition on three machines at home. These machines are networked. My understanding was that these three licenses would allow simultaneous launch and use, however, two installs seem to conflict with each other and disallow any attempt to run at the same time.

How can I trouble shoot this situtation?
How can I access my registration data to make sure someone hasn't used one of my registration numbers without my authorization?

 

[CyberTaz]

No offense, but you most likey used the same key for both of the conflicting
installations. See the procedures in topic #5 on this page in order to
correct it:

http://entourage.mvps.org/install/index.html

 

[DaleH]

Bob - that's a great link. As suggested at the bottom of the page, I checked the Product IDs for both installs and saw that they are different, therefore I can assume that different keys were used for the conflicting installations.

 

[CyberTaz]

Well, the author of the site & I got our info from the same source, but it
appears we each interpreted it a bit differently... I had never really
noticed that My understanding is that if the first 15 digits of the PID
match it is a clear indication that the same Key *was* used for both
installations -- on that we agree. However, as I understand it the fact that
the first 25 digits *aren't* identical is not definite proof that they
*weren't* installed using the same Key.

I'm not saying that my interpretation is correct, but I don't know of any
other reason why you would get that conflict. I haven't run into the
divergence of interpretations previously, though, so I've submitted an
inquiry to someone who should know for sure. I'll reply with that info once
I receive it, but that probably will not be immediately.

Are you saying that the first 15 digits of the PIDs -- not just the last 5
digits -- are different? How about providing fully descriptive details of
your network setup? Perhaps something there may give a clue.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[DaleH]

The Product IDs as shown in the "About" panes for each installation of Office 2008 are different for all 15 digits.

My networking is configured as a peer to peer ethernet RJ45 connected to a switch. There are two MacPros and a G4 each running OSX 10.5x.

We started using the Student Home edition of Office 2008 June of 2008, having had 3 copies of Office 2004 before. I don't remember when the conflict presented itself since it was rare that two of us would launch an Office app at the same time.

Dale

On Aug 13, 2009, at 5:58 PM, CyberTaz wrote:

My understanding is that if the first 15 digits of the PID
match it is a clear indication that the same Key *was* used for both
installations -- on that we agree. However, as I understand it the fact that the first 25 digits *aren't* identical is not definite proof that they
* weren't* installed using the same Key.

Are you saying that the first 15 digits of the PIDs -- not just the last 5
digits -- are different? How about providing fully descriptive details of
your network setup? Perhaps something there may give a clue.