how do i get an address out of my cache?

[Mike]

When I type in an email address into the Entourage TO of CC fields, as
I start to type it automatically displays a list of names that meet
the criteria. Great feature, but I've from time to time send an
email address to an incorrect account, and they show up. As do old
email addresses I want to get rid of, etc.

Where is this cache kept and how do I delete an an entry out from it?

On the PC in Outlook I can press DEL and it deletes it, but it doesn't
work on the Mac.

Thanks!

Mike

 

[Barry Wainwright]

In Entourage X there is an option in the preferences to clear this address
Cache (Mail & News prefs; Compose tab). You can also (in the same place)
turn off the display of these addresses (but still keep the Œauto complete¹
of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.

 

[Mike]

In Entourage X there is an option in the preferences to clear this address
Cache (Mail & News prefs; Compose tab). You can also (in the same place)
turn off the display of these addresses (but still keep the ?auto complete1
of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.

Thanks Barry. I've gone several months without a particular address
or three showing up. Maybe I just haven't reached the 200 mark.

The way to delete them sounds pretty annoying. It would be nice if
MS would add that in a future release or patch - the ability that when
the address is highlighted, being able to be deleted by pressing the
DELETE key (as in the PC/Outlook realm).

Thanks for your help!

Mike

 

[Barry Wainwright]

The way to delete them sounds pretty annoying. It would be nice if
MS would add that in a future release or patch - the ability that when
the address is highlighted, being able to be deleted by pressing the
DELETE key (as in the PC/Outlook realm).

You can send feedback to the developers on this issue. Use the last menu
item under the 'Help' menu - "Send Feedback on Entourage". This message will
go directly to the developers. The more people that request this feature the
more likely it is to be implemented.