How do I view blank plain text emails

J

Jimbob01

I have installed outlook 2007 and seem to receive all plain text emails as a
blank message - save the hyperlinks in blue - all the text is blank.

All html messages come through ok.

How can I rectify the problem?
 
M

Mary

Check your encoding settings in the blank email. Switch it to another
encoding and see if it shows up. Plain Text would not have any blue
hyperlinks. Plain text is just that--all black text. Reformat the email to
plain text by selecting Edit Message.
 
B

Brian Tillman

Mary said:
Plain Text would not have any blue hyperlinks.
Plain text is just that--all black text. Reformat the
email to plain text by selecting Edit Message.

Except for one consideration: Outlook "wants" to be nice to you and
automatically searches the bodies of incoming messages looking for what it
considers hyperlinks and, even in Plain Text messages, it will color them
for you. Just because the message itself doesn't contain formatting doesn't
mean that Outlook can't display formatting for you that it itself supplies.

I suspect a font color problem, myself. The OP should click
Tools>Options>Mail Format and examine the Fonts settings for "When composing
and reading plain text".
 
J

Jimbob01

Thanks Brian!
This cured my problem - the font was clear - at long last I can read the
incoming emails sent in plain text :)
 
B

Brian Tillman

Jimbob01 said:
Thanks Brian!
This cured my problem - the font was clear - at long last I can read
the incoming emails sent in plain text :)

You're welcome.
 
K

Kenneth

Great Brian thanks for the help. The message look like it was set for black
but was coming up transparent also. I appreciate that this was here. Outlook
help was a complete failure.
 
B

Brian Tillman

Kenneth said:
Great Brian thanks for the help. The message look like it was set for
black but was coming up transparent also. I appreciate that this was
here. Outlook help was a complete failure.

Two problems solved with one post. I was lucky.
 

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