How do you get theoffice update tool to work after intalling offi.

B

Bat

I updated office to 2003 from 2000 and now the update tool will not work.
Any ideas on how to make it work?
 
S

Susan Ramlet

Hi, Bat,

Do you get an error? You'll need to be a bit more specific about what you
mean by "will not work".
 
S

Susan Ramlet

Hi, Bat,

Do you get an error? You'll need to be a bit more specific about what you
mean by "will not work".
 
S

Susan Ramlet

Hi, Bat,

Do you get an error? You'll need to be a bit more specific about what you
mean by "will not work".
 
S

Susan Ramlet

Hi, Bat,

Do you get an error? You'll need to be a bit more specific about what you
mean by "will not work".
 
S

Susan Ramlet

Hi, Bat,

Do you get an error? You'll need to be a bit more specific about what you
mean by "will not work".
 
S

Susan Ramlet

Hi, Bat,

Do you get an error? You'll need to be a bit more specific about what you
mean by "will not work".
 
S

Susan Ramlet

Hi, Bat,

Do you get an error? You'll need to be a bit more specific about what you
mean by "will not work".
 
S

Susan Ramlet

Hi, Bat,

Do you get an error? You'll need to be a bit more specific about what you
mean by "will not work".
 
S

Susan Ramlet

Hi, Bat,

Do you get an error? You'll need to be a bit more specific about what you
mean by "will not work".
 
B

Bat

Susan,

Hi! I am trying to delete the Office 2003 completely from my computer which
uses XP home. I installed 2003 over office 2000 and then unistalled the
office 2003. My computer will now not let me install my office 2000 again.
I get the error message "this patch package could not be opened. Verify..."
I had to replace my hard drive due to error messages and just copied the hard
drive onto a new one and did not reinstall windows or office on the new hard
drive. It was working just fine until I installed the newer version of
office. I am guessing that there is a registry issue, but when I looked at
the MS website, it only had information about removing things from Windows
2000 and I don't want to mess with the registry if I don't have to. If
worst comes to worst, I will just back up my data files and clean format the
drive and start over, but I would like to not have to do that. Any help
would be greatly appreciated.
 
B

Bat

Susan,

Hi! I am trying to delete the Office 2003 completely from my computer which
uses XP home. I installed 2003 over office 2000 and then unistalled the
office 2003. My computer will now not let me install my office 2000 again.
I get the error message "this patch package could not be opened. Verify..."
I had to replace my hard drive due to error messages and just copied the hard
drive onto a new one and did not reinstall windows or office on the new hard
drive. It was working just fine until I installed the newer version of
office. I am guessing that there is a registry issue, but when I looked at
the MS website, it only had information about removing things from Windows
2000 and I don't want to mess with the registry if I don't have to. If
worst comes to worst, I will just back up my data files and clean format the
drive and start over, but I would like to not have to do that. Any help
would be greatly appreciated.
 
B

Bat

Susan,

Hi! I am trying to delete the Office 2003 completely from my computer which
uses XP home. I installed 2003 over office 2000 and then unistalled the
office 2003. My computer will now not let me install my office 2000 again.
I get the error message "this patch package could not be opened. Verify..."
I had to replace my hard drive due to error messages and just copied the hard
drive onto a new one and did not reinstall windows or office on the new hard
drive. It was working just fine until I installed the newer version of
office. I am guessing that there is a registry issue, but when I looked at
the MS website, it only had information about removing things from Windows
2000 and I don't want to mess with the registry if I don't have to. If
worst comes to worst, I will just back up my data files and clean format the
drive and start over, but I would like to not have to do that. Any help
would be greatly appreciated.
 
B

Bat

Susan,

Hi! I am trying to delete the Office 2003 completely from my computer which
uses XP home. I installed 2003 over office 2000 and then unistalled the
office 2003. My computer will now not let me install my office 2000 again.
I get the error message "this patch package could not be opened. Verify..."
I had to replace my hard drive due to error messages and just copied the hard
drive onto a new one and did not reinstall windows or office on the new hard
drive. It was working just fine until I installed the newer version of
office. I am guessing that there is a registry issue, but when I looked at
the MS website, it only had information about removing things from Windows
2000 and I don't want to mess with the registry if I don't have to. If
worst comes to worst, I will just back up my data files and clean format the
drive and start over, but I would like to not have to do that. Any help
would be greatly appreciated.
 
B

Bat

Susan,

Hi! I am trying to delete the Office 2003 completely from my computer which
uses XP home. I installed 2003 over office 2000 and then unistalled the
office 2003. My computer will now not let me install my office 2000 again.
I get the error message "this patch package could not be opened. Verify..."
I had to replace my hard drive due to error messages and just copied the hard
drive onto a new one and did not reinstall windows or office on the new hard
drive. It was working just fine until I installed the newer version of
office. I am guessing that there is a registry issue, but when I looked at
the MS website, it only had information about removing things from Windows
2000 and I don't want to mess with the registry if I don't have to. If
worst comes to worst, I will just back up my data files and clean format the
drive and start over, but I would like to not have to do that. Any help
would be greatly appreciated.
 
B

Bat

Susan,

Hi! I am trying to delete the Office 2003 completely from my computer which
uses XP home. I installed 2003 over office 2000 and then unistalled the
office 2003. My computer will now not let me install my office 2000 again.
I get the error message "this patch package could not be opened. Verify..."
I had to replace my hard drive due to error messages and just copied the hard
drive onto a new one and did not reinstall windows or office on the new hard
drive. It was working just fine until I installed the newer version of
office. I am guessing that there is a registry issue, but when I looked at
the MS website, it only had information about removing things from Windows
2000 and I don't want to mess with the registry if I don't have to. If
worst comes to worst, I will just back up my data files and clean format the
drive and start over, but I would like to not have to do that. Any help
would be greatly appreciated.
 
B

Bat

Susan,

Hi! I am trying to delete the Office 2003 completely from my computer which
uses XP home. I installed 2003 over office 2000 and then unistalled the
office 2003. My computer will now not let me install my office 2000 again.
I get the error message "this patch package could not be opened. Verify..."
I had to replace my hard drive due to error messages and just copied the hard
drive onto a new one and did not reinstall windows or office on the new hard
drive. It was working just fine until I installed the newer version of
office. I am guessing that there is a registry issue, but when I looked at
the MS website, it only had information about removing things from Windows
2000 and I don't want to mess with the registry if I don't have to. If
worst comes to worst, I will just back up my data files and clean format the
drive and start over, but I would like to not have to do that. Any help
would be greatly appreciated.
 
B

Bat

Susan,

Hi! I am trying to delete the Office 2003 completely from my computer which
uses XP home. I installed 2003 over office 2000 and then unistalled the
office 2003. My computer will now not let me install my office 2000 again.
I get the error message "this patch package could not be opened. Verify..."
I had to replace my hard drive due to error messages and just copied the hard
drive onto a new one and did not reinstall windows or office on the new hard
drive. It was working just fine until I installed the newer version of
office. I am guessing that there is a registry issue, but when I looked at
the MS website, it only had information about removing things from Windows
2000 and I don't want to mess with the registry if I don't have to. If
worst comes to worst, I will just back up my data files and clean format the
drive and start over, but I would like to not have to do that. Any help
would be greatly appreciated.
 
B

Bat

Susan,

Hi! I am trying to delete the Office 2003 completely from my computer which
uses XP home. I installed 2003 over office 2000 and then unistalled the
office 2003. My computer will now not let me install my office 2000 again.
I get the error message "this patch package could not be opened. Verify..."
I had to replace my hard drive due to error messages and just copied the hard
drive onto a new one and did not reinstall windows or office on the new hard
drive. It was working just fine until I installed the newer version of
office. I am guessing that there is a registry issue, but when I looked at
the MS website, it only had information about removing things from Windows
2000 and I don't want to mess with the registry if I don't have to. If
worst comes to worst, I will just back up my data files and clean format the
drive and start over, but I would like to not have to do that. Any help
would be greatly appreciated.
 
S

Susan Ramlet

Lots of questions still--

Why do you want to delete Office 2003? Does it not work appropriately?

Here is the suggested fix for the "Patch Package" error:

OFF: Err Msg: This Patch Package Could Not Be Opened ...:
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823

Did you try any of the suggestions in this article?


If you want to revert to Office 2000, you may need to run the Windows
Installer Cleanup Utility to un-confuse Office about which version is
installed.

290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp

Have it remove all references to Office 2003. Having it remove all Office
2000 references might not be a bad idea, either. Then re-install whichever
version of Office you wish to use going forward.
 

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