Hyperlink will not open - cannot download information

[jane]

I am trying to open a hyperlink I inserted into my ppt presentation. When I
click on the icon, it states that it cannot download the information I
requested. However, it will open if I open the ppt with the Powerpoint
Viewer.

 

[jane]

The exact message says "Cannot download the information you requested"
The link (clip art) is supposed to go do a website when it is clicked.

 

[Darrell S]

I am trying to open a hyperlink I inserted into my ppt presentation.
When I click on the icon, it states that it cannot download the
information I requested. However, it will open if I open the ppt
with the Powerpoint Viewer.

Download? From where are you downloading? From a site you yourself put
the ppt presentation on? If so, did you physically include the hyperlinked
file as part of the online folder? Have you tried to get the hyperlinked
file through FTP? That will usually work.

 

[jane]

Hi, sorry it took me so long to get back. the url is http://www.pbskids.org
When I looked to see what version of ppt i was using, it is now only showing
that I have powerpoint viewer 2003. I got this computer about a year ago and
microsoft office xp was installed on it, so i'm not sure what version ppt i
have. thanks.
Jane