Hyperlinks in Word XP - problem

[KL]

User has a hyperlink in a document that goes to
http://www.qmrinc.com/bestplaces/ and in the 5 computers
we tested on so far, all but 1, get page can't be
displayed when Cntrl+clicking on the link. BUT if we
press enter, on the link while it is in Internet Explorer
(6.0) it comes right up. I can see in IE, that the actual
page appears to be
www.qmrinc.com/bestplaces/english/sidebar.asp , but going
to that link directly, takes me to just a blue page.

We've had one user who can get directly to the page from
Word XP. I logged in to her computer, tried the link and
could not get to it, which suggests to me an account
setting.

Any suggestions?

 

[Suzanne S. Barnhill]

My experience with following such links in Word is that Word doesn't honor
redirects (REFRESH commands) on pages.