hyperlinks

[Jim]

In received emails the hypertext links do not work.
click, double click ; nothing works
how can I reset outlook express 6 so I can click and go
to the links in my incoming email ?
thanks

 

[Scott Atkins[MSFT]]

Hi Jim,

This problem can be caused by several different things. Do you receive an error message when you click on a hyperlink, or does nothing happen at all? Can you use hyperlinks in other programs,
such as Word?

Please have a look at the following Knowledge Base articles to see if these resolve your problem.
177054.KB.EN-US
OLEXP: Internet Shortcuts in Outlook Express Do Not Start Web Browser

You can access this article by clicking on the link below.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;177054

257464.KB.EN-US
OL: Hyperlinks in an E-mail Message Do Not Work

You can access this article by clicking on the link below.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;257464

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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