This has been an ongoing problem with the Office site for some folks. Some things to
try
Go to Start/Run and type
Regsvr32 jscript.dll
Then go to Start/Run again and type
Regsvr32 vbscript.dll
Notice the space between the 32 and the next word.
Might update your Java console
http://java.com/en/download/windows_xpi.jsp
Did you clear your cache? In Internet Explorer, tools, Internet Options, delete
files.
Can you load the ActiveX control?
http://office.microsoft.com/templates/axinstall.aspx?FromArea=Clipart
Be certain the ActiveX control is enabled, in Internet Explorer, tools, manage
add-ins.
If you look at the security setting for Active Scripting, is it set to
enabled, disabled, or prompt? To find this:
1. Click the Tools menu
2. Click "Internet Options"
3. Click the "Security" tab
4. Click the "Internet" icon, then click the "Custom Level" button
5. Scroll way down, almost to the end of the list, and look for the entry
called "Active Scripting" right under an empty entry called "Scripting".
6. Let us know whether "Active Scripting" is set to enable, disable, or
prompt.
The Internet zone security levels on your computer must be set to Medium, or if your
Internet zone security levels are set to High, the Microsoft Office Online Web site
must be listed on your computer as a trusted site.
To add the Microsoft Office Online Web site to your list of trusted sites:
On the Tools menu in Internet Explorer, click Internet Options, and then click the
Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
for all sites in this zone check box.
In the Add this Web site to the zone box, type
http://office.microsoft.com, and then
click Add.
Click OK twice.
