I get no email notification in Outlook 2003

[Glen Clark]

In Outlook XP I used to get a little envelope icon in the system tray when I
got new mail. Since installing Outlook 2003 all I get is the Outlook icon in
the system tray and no notification of new mail. In Advanced Email Options I
have all items checked under "When new items arrive in my inbox" but still no
notification.

 

[Brian Tillman]

In Outlook XP I used to get a little envelope icon in the system tray
when I got new mail. Since installing Outlook 2003 all I get is the
Outlook icon in the system tray and no notification of new mail. In
Advanced Email Options I have all items checked under "When new items
arrive in my inbox" but still no notification.

My guess is that the New Mail icon is hidden. Right-click the System tray
and choose "Customize Notifications". Locate the "You have new unopened
items" icon and change the behavior to "Always show".

 

[Glen Clark]

Hmmm very interesting. I don't have the "You have new unopened items" icon in
the Customize Notifications list. I wonder how I get it??

 

[Brian Tillman]

Hmmm very interesting. I don't have the "You have new unopened items"
icon in the Customize Notifications list. I wonder how I get it??

That's the icon Outlook uses. I can't explain why you don't see it. Are
there any icons, no matter what they're labeled, that look like the little
envelope?

 

[Glen Clark]

Sorry, found it in the Past Items list. Set to "Always Show", but still
doesn't show.

 

[Glen Clark]

Also, as previously mentioned I don't get any sound, the cursor does not
change and I don't get the Desktop Alert.

 

[Jeff275]

Has anybody figured out anything more with this? This sounds like the problem
I was having in Outlook 2002. It seemed like maybe it was blocking UDP but I
made a rule to allow that traffic through and it didn't solve anything. I
reinstalled and I uninstalled and then re-installed but nothing so far has
helped. I thought it could have been some crazy network monitoring program I
installed to test at some pont but now other users here are having the same
problem so that must not be the case. The only way I can get it to work is on
a machine that has been completely wiped with a fresh start. I looked for
preference files but didn't really have any luck with that avenue, but then
those files are hard to fine for me, at least.

 

[Jaime]

Hi, I am having this issue too. And it started when I accidentaly right
clicked on the envelope and selected the only available option "don't show or
hide" I am not sure what it says as I did it accidentaly.

I had experienced this before, but as I did did format to my HD 2 months
ago, and did a fresh install, it was working again. As it has been said
before, a new install of Office doesn't solve it, a repair of Office doesn't
solve it, only a install after a format. Going to the properties and marking
"show always" doesn't work either.

My knowledge about systems is not big, but I would say this has something to
do with windows registry.

I would appreciate if someone could show us some light to get it working
again.

Thanks in advance,
Jaime

 

[Jaime]

Sorry guys, I just found the way to solve it.

Inside Outlook, go to Tools ---> Options ---> in the preference tab (the
first one) choose: "options of email" ---> Advance email options ---> tick
the box "display an envelope icon in the notification area". Close all three
windows accepting, and fixed, the envelope will appear when ever you receive
new emails.

Names mentioned above might not be exact, as I translated it from my outlook
which I am using in Spanish language.

Cheers,
Jaime