I get the white box when inserting pictures in publisher xp?

D

donduck74

Hi

I work at a school and we are having problems with the MS publisher not
showing pictures when we insert them. We have windows xp Pro installed with
Service pack 2. We would insert the picture on a blank document and then a
white box comes up, but no picture. What is the solution to this? On our
older machines it works OK with service pack 2.
 
D

donduck74

I tried this and it did not work. I get the blank box with the white circles
around the box (4 corners). I can insert pictures using the templates but
when I tried using a blank document it gives me the blank box. Did I explain
it better?
 
E

Ed Bennett

donduck74 said:
I tried this and it did not work. I get the blank box with the white
circles around the box (4 corners). I can insert pictures using the
templates but when I tried using a blank document it gives me the
blank box. Did I explain it better?

Searching the newgroup for "pictures" lists the following post from me
yesterday in the most recent results:

===
Searching the newsgroup for "pictures" reveals the following post from me
from the 31st:

Try View > Pictures > Detailed Display.

If this fails, this is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced > Troubleshoot, and
dragging the Hardware Acceleration slider down three notches, you will be
able to disable Publisher from making the calls on the video driver that
cause this problem.

If this does fix your problem, it means that the problem does indeed lie
with the video driver. You can leave your computer running at this lower
hardware acceleration, but it may cause problems with other programs. It is
a better solution to try and find a driver update for your graphics card.
Normally, the latest drivers from the video card manufacturer will do the
trick, but ATI (and recently Intel and Dell) tend to be slower in perfecting
their drivers, so some newer ATI and Intel cards to not yet have drivers
available that do not exhibit this behaviour. The solution here is to nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't necessarily
have the latest drivers)
 

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