Importing Addresses/Contacts from Outlook 2000 to 2002

[Ron]

ok...I have a new laptop running Windows XP, and Office
2002, including Outlook 2002. My old laptop is running
Windows 2000. I have reinstalled Windows 2000 several
times on many machines, and each time all I have had to do
was replace outlook.pst on the new install with my back-
up'd version, and everything worked fine.

Now on my XP machine, I did the same thing (overwrote the
existing-new outlook.pst) by putting my old outlook.pst
file from Windows 2000 into the proper location on my new
(XP) laptop. EVERYTHING worked perfect (old email is all
there, Contacts show up, folders are there, etc...

EXCEPT when I open a new email and click the TO button to
find the email address for the person I am sending the
email to, there are NO contacts listed...AT ALL.

So, what did I do wrong? and...more importantly...how do
I import my contact list to show up where it should?

Thanks much,
Ron

 

[Guest]

Try going to your old contacts and exporting it to a .pst
file and then copy that file over. But just the contacts
folder. OR maybe try exporting the contacts folder to an
excel file and see if you can import the excel file into
Outlook.

 

[Guest]

Actually I've already tried that and get the same result.
I've exported into pst, and also csv...same problem when I
import into Outlook 2002.

 

[Russ Valentine [MVP-Outlook]]

Overwriting a PST is a bad idea. You've only encountered the first of
several problems it can create.
You severed the link between the Outlook Address Book Service and your
Contacts Folder. It should be easy to repair. Remove the service, restart
Outlook and then re-add the service, directing it your current Contacts
Folder.
Next time, just configure Outlook to use your former PST instead of trying
to overwrite your new PST.

 

[Brian Tillman]

Now on my XP machine, I did the same thing (overwrote the

existing-new outlook.pst) by putting my old outlook.pst
file from Windows 2000 into the proper location on my new
(XP) laptop. EVERYTHING worked perfect (old email is all
there, Contacts show up, folders are there, etc...

EXCEPT when I open a new email and click the TO button to
find the email address for the person I am sending the
email to, there are NO contacts listed...AT ALL.

Were you using the Personal Address Book in your OL 2000 installation on the
old machine?
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.