In Outlook 2007 only 223 of my 509 Contacts show up - why?

R

Russ Valentine [MVP-Outlook]

You neglected to tell us to what view you are referring and how you
configured that view. How could anyone answer you?
 
J

Jim Linn

Most humble apologies. I am using Detailed Address Card view - but I get the
same number of Contacts in any of the standard views. Oddly, when I clear
the offline items then send/receive the folder I can see it count up to 509
in the status bar, but then it reverts to 223 items immediately upon
completion of send/receive. Any help you can provide would be most greatly
appreciated. THANKS!

Russ Valentine said:
You neglected to tell us to what view you are referring and how you
configured that view. How could anyone answer you?
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
How can I display all 509 Contacts in Outlook 2007?
 
R

Russ Valentine [MVP-Outlook]

This is obviously a new installation. How did you migrate these contacts
from your previous installation? Where does your Outlook data reside? Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
Most humble apologies. I am using Detailed Address Card view - but I get
the
same number of Contacts in any of the standard views. Oddly, when I clear
the offline items then send/receive the folder I can see it count up to
509
in the status bar, but then it reverts to 223 items immediately upon
completion of send/receive. Any help you can provide would be most
greatly
appreciated. THANKS!

Russ Valentine said:
You neglected to tell us to what view you are referring and how you
configured that view. How could anyone answer you?
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
How can I display all 509 Contacts in Outlook 2007?
 
J

Jim Linn

Our data resides in an Exchange 2003 server. If I run two laptops side by
side, the Outlook 2003 client shows 509 Contacts - the Outlook 2007 client
shows 223 Contacts. I made no changes to the views - on either client.

By the way, thanks for your help on this - it really has me baffled.

Jim Linn
IT Director
American Gas Association

Russ Valentine said:
This is obviously a new installation. How did you migrate these contacts
from your previous installation? Where does your Outlook data reside? Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
Most humble apologies. I am using Detailed Address Card view - but I get
the
same number of Contacts in any of the standard views. Oddly, when I clear
the offline items then send/receive the folder I can see it count up to
509
in the status bar, but then it reverts to 223 items immediately upon
completion of send/receive. Any help you can provide would be most
greatly
appreciated. THANKS!
 
R

Russ Valentine [MVP-Outlook]

Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
Our data resides in an Exchange 2003 server. If I run two laptops side by
side, the Outlook 2003 client shows 509 Contacts - the Outlook 2007 client
shows 223 Contacts. I made no changes to the views - on either client.

By the way, thanks for your help on this - it really has me baffled.

Jim Linn
IT Director
American Gas Association

Russ Valentine said:
This is obviously a new installation. How did you migrate these contacts
from your previous installation? Where does your Outlook data reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
Most humble apologies. I am using Detailed Address Card view - but I
get
the
same number of Contacts in any of the standard views. Oddly, when I
clear
the offline items then send/receive the folder I can see it count up to
509
in the status bar, but then it reverts to 223 items immediately upon
completion of send/receive. Any help you can provide would be most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and how you
configured that view. How could anyone answer you?
 
J

Jim Linn

It was a clean install - I will create a new profile and see what happens and
let you know.

Russ Valentine said:
Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
Our data resides in an Exchange 2003 server. If I run two laptops side by
side, the Outlook 2003 client shows 509 Contacts - the Outlook 2007 client
shows 223 Contacts. I made no changes to the views - on either client.

By the way, thanks for your help on this - it really has me baffled.

Jim Linn
IT Director
American Gas Association

Russ Valentine said:
This is obviously a new installation. How did you migrate these contacts
from your previous installation? Where does your Outlook data reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
Most humble apologies. I am using Detailed Address Card view - but I
get
the
same number of Contacts in any of the standard views. Oddly, when I
clear
the offline items then send/receive the folder I can see it count up to
509
in the status bar, but then it reverts to 223 items immediately upon
completion of send/receive. Any help you can provide would be most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and how you
configured that view. How could anyone answer you?
 
R

Russ Valentine [MVP-Outlook]

That's the only other thing I can think of from the Outlook end of things. I
saw no similar reports during the beta. Somone more familiar with Exchange
may have other ideas.
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
It was a clean install - I will create a new profile and see what happens
and
let you know.

Russ Valentine said:
Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
Our data resides in an Exchange 2003 server. If I run two laptops side
by
side, the Outlook 2003 client shows 509 Contacts - the Outlook 2007
client
shows 223 Contacts. I made no changes to the views - on either client.

By the way, thanks for your help on this - it really has me baffled.

Jim Linn
IT Director
American Gas Association

:

This is obviously a new installation. How did you migrate these
contacts
from your previous installation? Where does your Outlook data reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
Most humble apologies. I am using Detailed Address Card view - but
I
get
the
same number of Contacts in any of the standard views. Oddly, when I
clear
the offline items then send/receive the folder I can see it count up
to
509
in the status bar, but then it reverts to 223 items immediately upon
completion of send/receive. Any help you can provide would be most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and how you
configured that view. How could anyone answer you?
 
S

Sue Mosher [MVP-Outlook]

Any filter on the view?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
J

Jim Linn

I created a new profile and still got the same results - not sure what to try
next.

Russ Valentine said:
That's the only other thing I can think of from the Outlook end of things. I
saw no similar reports during the beta. Somone more familiar with Exchange
may have other ideas.
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
It was a clean install - I will create a new profile and see what happens
and
let you know.

Russ Valentine said:
Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Our data resides in an Exchange 2003 server. If I run two laptops side
by
side, the Outlook 2003 client shows 509 Contacts - the Outlook 2007
client
shows 223 Contacts. I made no changes to the views - on either client.

By the way, thanks for your help on this - it really has me baffled.

Jim Linn
IT Director
American Gas Association

:

This is obviously a new installation. How did you migrate these
contacts
from your previous installation? Where does your Outlook data reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
Most humble apologies. I am using Detailed Address Card view - but
I
get
the
same number of Contacts in any of the standard views. Oddly, when I
clear
the offline items then send/receive the folder I can see it count up
to
509
in the status bar, but then it reverts to 223 items immediately upon
completion of send/receive. Any help you can provide would be most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and how you
configured that view. How could anyone answer you?
 
J

Jim Linn

Not that I kow of. This is from initial load with no modification on the
profile. Any ideas?
 
R

Russ Valentine [MVP-Outlook]

Not without more information. What distinguishes the Contacts that appear
from those that don't?
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
I created a new profile and still got the same results - not sure what to
try
next.

Russ Valentine said:
That's the only other thing I can think of from the Outlook end of
things. I
saw no similar reports during the beta. Somone more familiar with
Exchange
may have other ideas.
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
It was a clean install - I will create a new profile and see what
happens
and
let you know.

:

Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Our data resides in an Exchange 2003 server. If I run two laptops
side
by
side, the Outlook 2003 client shows 509 Contacts - the Outlook 2007
client
shows 223 Contacts. I made no changes to the views - on either
client.

By the way, thanks for your help on this - it really has me baffled.

Jim Linn
IT Director
American Gas Association

:

This is obviously a new installation. How did you migrate these
contacts
from your previous installation? Where does your Outlook data
reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
Most humble apologies. I am using Detailed Address Card view -
but
I
get
the
same number of Contacts in any of the standard views. Oddly,
when I
clear
the offline items then send/receive the folder I can see it count
up
to
509
in the status bar, but then it reverts to 223 items immediately
upon
completion of send/receive. Any help you can provide would be
most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and how
you
configured that view. How could anyone answer you?
 
S

Sue Mosher [MVP-Outlook]

Since you had existing data, you could have an existing view with a filter. I'd suggest you look at the view properties.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
R

Russ Valentine [MVP-Outlook]

If I had other ideas I would have posted them long ago. Let us know what you
find out.
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
I exported all Contacts to a spreadsheet and reviewed the data for
anomalies
- nothing sticks out. Any other thoughts?

Jim Linn said:
I'm going to export all Contacts into a spreadsheet for further
analysis -
will let you know. Thanks for the suggestion.

Russ Valentine said:
Not without more information. What distinguishes the Contacts that
appear
from those that don't?
--
Russ Valentine
[MVP-Outlook]
I created a new profile and still got the same results - not sure what
to
try
next.

:

That's the only other thing I can think of from the Outlook end of
things. I
saw no similar reports during the beta. Somone more familiar with
Exchange
may have other ideas.
--
Russ Valentine
[MVP-Outlook]
It was a clean install - I will create a new profile and see what
happens
and
let you know.

:

Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Our data resides in an Exchange 2003 server. If I run two
laptops
side
by
side, the Outlook 2003 client shows 509 Contacts - the Outlook
2007
client
shows 223 Contacts. I made no changes to the views - on either
client.

By the way, thanks for your help on this - it really has me
baffled.

Jim Linn
IT Director
American Gas Association

:

This is obviously a new installation. How did you migrate
these
contacts
from your previous installation? Where does your Outlook data
reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
message
Most humble apologies. I am using Detailed Address Card
view -
but
I
get
the
same number of Contacts in any of the standard views.
Oddly,
when I
clear
the offline items then send/receive the folder I can see it
count
up
to
509
in the status bar, but then it reverts to 223 items
immediately
upon
completion of send/receive. Any help you can provide would
be
most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and
how
you
configured that view. How could anyone answer you?
--
Russ Valentine
[MVP-Outlook]
message
How can I display all 509 Contacts in Outlook 2007?
 
J

Jim Linn

I noticed that cached mode was off in Outlook 2003 and on in Outlook 2007. I
turned cached mode of in Outlook 2007 and all Contacts appeared.

Russ Valentine said:
If I had other ideas I would have posted them long ago. Let us know what you
find out.
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
I exported all Contacts to a spreadsheet and reviewed the data for
anomalies
- nothing sticks out. Any other thoughts?

Jim Linn said:
I'm going to export all Contacts into a spreadsheet for further
analysis -
will let you know. Thanks for the suggestion.

:

Not without more information. What distinguishes the Contacts that
appear
from those that don't?
--
Russ Valentine
[MVP-Outlook]
I created a new profile and still got the same results - not sure what
to
try
next.

:

That's the only other thing I can think of from the Outlook end of
things. I
saw no similar reports during the beta. Somone more familiar with
Exchange
may have other ideas.
--
Russ Valentine
[MVP-Outlook]
It was a clean install - I will create a new profile and see what
happens
and
let you know.

:

Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Our data resides in an Exchange 2003 server. If I run two
laptops
side
by
side, the Outlook 2003 client shows 509 Contacts - the Outlook
2007
client
shows 223 Contacts. I made no changes to the views - on either
client.

By the way, thanks for your help on this - it really has me
baffled.

Jim Linn
IT Director
American Gas Association

:

This is obviously a new installation. How did you migrate
these
contacts
from your previous installation? Where does your Outlook data
reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
message
Most humble apologies. I am using Detailed Address Card
view -
but
I
get
the
same number of Contacts in any of the standard views.
Oddly,
when I
clear
the offline items then send/receive the folder I can see it
count
up
to
509
in the status bar, but then it reverts to 223 items
immediately
upon
completion of send/receive. Any help you can provide would
be
most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and
how
you
configured that view. How could anyone answer you?
--
Russ Valentine
[MVP-Outlook]
message
How can I display all 509 Contacts in Outlook 2007?
 
S

Sue Mosher [MVP-Outlook]

IN a mailbox folder? A public folder?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Jim Linn said:
I noticed that cached mode was off in Outlook 2003 and on in Outlook 2007. I
turned cached mode of in Outlook 2007 and all Contacts appeared.

Russ Valentine said:
If I had other ideas I would have posted them long ago. Let us know what you
find out.
--
Russ Valentine
[MVP-Outlook]
Jim Linn said:
I exported all Contacts to a spreadsheet and reviewed the data for
anomalies
- nothing sticks out. Any other thoughts?

:

I'm going to export all Contacts into a spreadsheet for further
analysis -
will let you know. Thanks for the suggestion.

:

Not without more information. What distinguishes the Contacts that
appear
from those that don't?
--
Russ Valentine
[MVP-Outlook]
I created a new profile and still got the same results - not sure what
to
try
next.

:

That's the only other thing I can think of from the Outlook end of
things. I
saw no similar reports during the beta. Somone more familiar with
Exchange
may have other ideas.
--
Russ Valentine
[MVP-Outlook]
It was a clean install - I will create a new profile and see what
happens
and
let you know.

:

Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Our data resides in an Exchange 2003 server. If I run two
laptops
side
by
side, the Outlook 2003 client shows 509 Contacts - the Outlook
2007
client
shows 223 Contacts. I made no changes to the views - on either
client.

By the way, thanks for your help on this - it really has me
baffled.

Jim Linn
IT Director
American Gas Association

:

This is obviously a new installation. How did you migrate
these
contacts
from your previous installation? Where does your Outlook data
reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
message
Most humble apologies. I am using Detailed Address Card
view -
but
I
get
the
same number of Contacts in any of the standard views.
Oddly,
when I
clear
the offline items then send/receive the folder I can see it
count
up
to
509
in the status bar, but then it reverts to 223 items
immediately
upon
completion of send/receive. Any help you can provide would
be
most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and
how
you
configured that view. How could anyone answer you?
--
Russ Valentine
[MVP-Outlook]
message
How can I display all 509 Contacts in Outlook 2007?
 
S

Sue Mosher [MVP-Outlook]

I might try a new mail profile, which would build a new .ost offline folders file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Jim Linn said:
Mailbox folder Contacts

Sue Mosher said:
IN a mailbox folder? A public folder?

Jim Linn said:
I noticed that cached mode was off in Outlook 2003 and on in Outlook 2007. I
turned cached mode of in Outlook 2007 and all Contacts appeared.

:

If I had other ideas I would have posted them long ago. Let us know what you
find out.
--
Russ Valentine
[MVP-Outlook]
I exported all Contacts to a spreadsheet and reviewed the data for
anomalies
- nothing sticks out. Any other thoughts?

:

I'm going to export all Contacts into a spreadsheet for further
analysis -
will let you know. Thanks for the suggestion.

:

Not without more information. What distinguishes the Contacts that
appear
from those that don't?
--
Russ Valentine
[MVP-Outlook]
I created a new profile and still got the same results - not sure what
to
try
next.

:

That's the only other thing I can think of from the Outlook end of
things. I
saw no similar reports during the beta. Somone more familiar with
Exchange
may have other ideas.
--
Russ Valentine
[MVP-Outlook]
It was a clean install - I will create a new profile and see what
happens
and
let you know.

:

Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Our data resides in an Exchange 2003 server. If I run two
laptops
side
by
side, the Outlook 2003 client shows 509 Contacts - the Outlook
2007
client
shows 223 Contacts. I made no changes to the views - on either
client.

By the way, thanks for your help on this - it really has me
baffled.

Jim Linn
IT Director
American Gas Association

:

This is obviously a new installation. How did you migrate
these
contacts
from your previous installation? Where does your Outlook data
reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
message
Most humble apologies. I am using Detailed Address Card
view -
but
I
get
the
same number of Contacts in any of the standard views.
Oddly,
when I
clear
the offline items then send/receive the folder I can see it
count
up
to
509
in the status bar, but then it reverts to 223 items
immediately
upon
completion of send/receive. Any help you can provide would
be
most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and
how
you
configured that view. How could anyone answer you?
--
Russ Valentine
[MVP-Outlook]
message
How can I display all 509 Contacts in Outlook 2007?
 
S

Sue Mosher [MVP-Outlook]

Well, I'm stumped, unless you can puzzle out something that makes the visible contacts different from the invisible ones.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Jim Linn said:
I had already tried that to no avail. Turning cache mode off seemed to fix
the problem

Sue Mosher said:
I might try a new mail profile, which would build a new .ost offline folders file.

Jim Linn said:
Mailbox folder Contacts

:

IN a mailbox folder? A public folder?
I noticed that cached mode was off in Outlook 2003 and on in Outlook 2007. I
turned cached mode of in Outlook 2007 and all Contacts appeared.

:

If I had other ideas I would have posted them long ago. Let us know what you
find out.
--
Russ Valentine
[MVP-Outlook]
I exported all Contacts to a spreadsheet and reviewed the data for
anomalies
- nothing sticks out. Any other thoughts?

:

I'm going to export all Contacts into a spreadsheet for further
analysis -
will let you know. Thanks for the suggestion.

:

Not without more information. What distinguishes the Contacts that
appear
from those that don't?
--
Russ Valentine
[MVP-Outlook]
I created a new profile and still got the same results - not sure what
to
try
next.

:

That's the only other thing I can think of from the Outlook end of
things. I
saw no similar reports during the beta. Somone more familiar with
Exchange
may have other ideas.
--
Russ Valentine
[MVP-Outlook]
It was a clean install - I will create a new profile and see what
happens
and
let you know.

:

Upgrade or clean installation? Have you tried a new profile?
--
Russ Valentine
[MVP-Outlook]
Our data resides in an Exchange 2003 server. If I run two
laptops
side
by
side, the Outlook 2003 client shows 509 Contacts - the Outlook
2007
client
shows 223 Contacts. I made no changes to the views - on either
client.

By the way, thanks for your help on this - it really has me
baffled.

Jim Linn
IT Director
American Gas Association

:

This is obviously a new installation. How did you migrate
these
contacts
from your previous installation? Where does your Outlook data
reside?
Have
you customized this view?
--
Russ Valentine
[MVP-Outlook]
message
Most humble apologies. I am using Detailed Address Card
view -
but
I
get
the
same number of Contacts in any of the standard views.
Oddly,
when I
clear
the offline items then send/receive the folder I can see it
count
up
to
509
in the status bar, but then it reverts to 223 items
immediately
upon
completion of send/receive. Any help you can provide would
be
most
greatly
appreciated. THANKS!

:

You neglected to tell us to what view you are referring and
how
you
configured that view. How could anyone answer you?
--
Russ Valentine
[MVP-Outlook]
message
How can I display all 509 Contacts in Outlook 2007?
 

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