Incomplete Outlook 2000 Installation from SR-1

[wcrrun]

Tried to reinstall Outlook2000 from CD, SR-1. Tried to launch from icon, but
'operation failed', because the application seems to have only 167kb file in
Outlook directory.
The CD SR-1 declares MS Outlook is part of Office2000PRO. Have re-installed
3 times, no luck.
Not at all sure why SR-1 did not install all of Outlook2000.

Have to use wife's email, since my Outlook is not working.
Thanks for any advice.

Clayton

 

[K. Orland]

Why are you reinstalling? If the CD is strictly SR-1, then that's all you're
going to get is the service release. You would need to reinstall from the
original CD. Usually reinstalling is a last resort however since there are
many ways to have Outlook running properly. What issues were you seeing that
caused you to want to reinstall?

 

[Pat Willener]

Not quite sure what you do; you mention an "Outlook directory" - where
is this directory?

You also mention "launch from icon"; what icon is this?

Do you have OUTLOOK.EXE in C:\Program Files\Microsoft Office\Office10 ?

Also, most Office components can be activated/deactivated during the
installation - did you activate/install *all* components, including Outlook?

 

[wcrrun]

Pat -
Thanks for the ideas:

I had to reinstall XP-SP2 and then Office2K. I did a clean XP install, and
then installed Office2K from a disc marked 'SR-1, Disc 1'. It loaded Excel
and Word ok. It loaded the window of Outlook, but not any file named
OUTLOOK.EXE.
Unusual error messages appears during launching of Word: 'wait while XP
configures...', and then 'compile errors in hidden module: autoexec'. BUT
the file opens ok.
It makes me wonder if this CD is healthy. I believe I used this CD for the
first installation 2 years ago. I believe.

Thanks for the advice, as I keep looking.

Clayton

 

[wcrrun]

K:
My PC had gotten slower and seemed to bog down.
I reinstalled XP-SP2 from my CD.
I then used this SR-1 Disc1 with Authentication code to load Office 2000.
The Excel and Word execs seems to launch ok, beyond a initialization message
in Word '..compile error in hidden module: autoexec'. It opens up ok.
I believe that I used this same CD to do my original Office2K installation 2
years ago.

Thanks for the advice,

Clayton

 

[Pat Willener]

Don't use autoexec; use the setup.exe file on the CD. Do you actually
get to the screen where you select the components you install?

If part of Office 2000-SR1 is already installed, you can go to Control
Panel, Add/Remove Programs, then do a Repair of the office installation
(use the Change button) - it will also give you the option to add or
remove Office components.