Inserted images into Word2002 don't display

[Rob]

Hi,
I am having trouble getting images inserted into word documents using the
"Insert" "Picture" "From FIle" to display. The image is a logo file (either
TIFF or JPEG) and displays when I first import it into the document, but when
I scroll down the page to work on the document the image dissapears and what
is left is a place holder only. If I run the mouse over the place holder with
the button pressed the image displays agains.

Can anyone offer any clues, I have tried to fiddle with the image properties
under "Format Picture".

Version is Word 2002 SP3.

Regards
Rob

 

[Bob I]

I would be inclined to call this a problem with the Video adapter
drivers. Visit the video card manufacturers web site, and get a current
version of drivers for the card.

 

[Bob Buckland ?:-\)]

Hi Rob,

Historically Word is a good torture test for graphics
cards and graphics controller drivers. To do a live
refresh of a page with layout and instantly reflow
text to accomodate a variety of format choices
and graphic content types takes much more resources
than in displaying just a graphic in a graphic app.
The graphics card and PC makers do try to keep up
but sometimes the 'new' driver shipped with a PC
can, by the time it gets to be a 'sold' PC be weeks
or months out of date.

To test, right click on your desktop and see if turning down
the hardware graphics card acceleration
(Properties=>Settings=>[Advanced]=>/TroubleShooting\ )
at least 2 clicks helps when you restart Word (Max isn't always the best
performing setting) Sometimes testing with the 'none'
setting may be required.

Check the PC and card maker's websites for driver updates.
If your graphics card uses an Intel chipset you may also
want to check this:

http://www.intel.com/support/graphics/sb/CS-004696.htm

===============
Hi,
I am having trouble getting images inserted into word documents using the
"Insert" "Picture" "From FIle" to display. The image is a logo file (either
TIFF or JPEG) and displays when I first import it into the document, but when
I scroll down the page to work on the document the image dissapears and what
is left is a place holder only. If I run the mouse over the place holder with
the button pressed the image displays agains.

Can anyone offer any clues, I have tried to fiddle with the image properties
under "Format Picture".

Version is Word 2002 SP3.

Regards
Rob >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx