Inserting Word X into an e-mail

B

Bill Bunton

Sometimes when I attach a Word document to an e-mail, some
receivers, even those that have Word, can't seem to open it.
(1) Is the reason because their version is just too old? And...
(2) If I insert (Copy & Paste) a Word document directly
into the message Block of an e-mail, will the formatting be
retained when received?

Thanks for any response--Bill
 
B

Beth Rosengard

Hi Bill,

It would help (a lot!) if you told us what email client you are using. I'm
guessing from what you've said that you're using Apple's Mail?

Apple's Mail does not allow various types of encoding of attachments (at
least it didn't; hopefully that's improved in OS 10.3). That's why some PC
recipients have trouble with your Word attachments. Try saving your Word
docs as RTF (though you may lose some formatting) and see if that works.

Do you have the entire Office X suite? If so, you will find that Entourage
offers attachment encoding options that will allow virtually any email
client to open a Word attachment. If you're interested in trying out
Entourage and want to learn about encoding options (and more), check the
site listed in my signature below.

If you copy and paste a Word document into an HTML message, whatever you see
is what will be sent (complex formatting may be lost). If you paste into a
plain text message, all formatting will be lost, of course. However, if you
send an HTML message, there's no guaranteeing that the recipient will allow
the display of HTML. Many people dislike HTML and set their preferences so
that it won't display. So this is not a good option.

Either use Entourage or try saving as RTF or, if the recipient doesn't need
to edit the document (but just read it), save and send it as a PDF file.

Hope this helps.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.html>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
 

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