Install office 2003 on XP - Multiuser

[Pete Picataggio]

Purchased office 2003 pro. My XP machine has 3 diffrent
logon's . One I usally do all my work on, one that I use
for back ups and reports and the other is my ADMIN
account.

I have been running office 2000 pro. When I go into my
back up account the back up program fires off an email to
me when it is done. It uses outlook and its own backup
email account. And the back up also creates a quick a
document that it saves in the shared docs directory.

Anyway, I noticed when I install office 2003 I can not
seem to use it a 3 diffrent users on the same machine. It
will only allow the account I installed it on to use it.
WHATS UP THAT?

I thought it was ONE MACHINE ONE LICENSE?

Anyhelp would be great... I am sure I was probrably
supposed to use some sort of switch when installing but I
am not the extreme techy type I did the basic install
figureing it would just pick up all my settings.

Thanks - Pete

 

[Mark Plantenberg]

Hi Pete,

For whatever reason (likely existing registry entries) Office 2003 saw a
Per-User install. That being the case, it installed Office just for your
main user as the currently installed verison of Office was installed Per
User.

This issue is more likely to happen if different users installed the two
versions of Office

We have a couple options.
1. Reinstall Office for the other two users. (Administrator, Backup) This
will do a Per-User install for each user. These two installs will go very
fast as it only need to add the user data registry entries and files for
that user as the program files are obviously installed already.

2. Uninstall Office as the User that installed Office 2003 and then
reinstall through the Administrator account. Run setup from the Run line

Start > Run : Type in > <CDROM Drive letter>:\Setup.exe ALLUSERS=1

Go through the install as you did the first time.


Please reply directly to the thread with any updates.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

For whatever reason (likely existing registry entries) Office 2003 saw a
Per-User install. That being the case, it installed Office just for your
main user as the currently installed verison of Office was installed Per
User.

This issue is more likely to happen if different users installed the two
versions of Office

We have a couple options.
1. Reinstall Office for the other two users. (Administrator, Backup) This
will do a Per-User install for each user. These two installs will go very
fast as it only need to add the user data registry entries and files for
that user as the program files are obviously installed already.

2. Uninstall Office as the User that installed Office 2003 and then
reinstall through the Administrator account. Run setup from the Run line

Start > Run : Type in > <CDROM Drive letter>:\Setup.exe ALLUSERS=1

Go through the install as you did the first time.


Please reply directly to the thread with any updates.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

For whatever reason (likely existing registry entries) Office 2003 saw a
Per-User install. That being the case, it installed Office just for your
main user as the currently installed verison of Office was installed Per
User.

This issue is more likely to happen if different users installed the two
versions of Office

We have a couple options.
1. Reinstall Office for the other two users. (Administrator, Backup) This
will do a Per-User install for each user. These two installs will go very
fast as it only need to add the user data registry entries and files for
that user as the program files are obviously installed already.

2. Uninstall Office as the User that installed Office 2003 and then
reinstall through the Administrator account. Run setup from the Run line

Start > Run : Type in > <CDROM Drive letter>:\Setup.exe ALLUSERS=1

Go through the install as you did the first time.


Please reply directly to the thread with any updates.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

For whatever reason (likely existing registry entries) Office 2003 saw a
Per-User install. That being the case, it installed Office just for your
main user as the currently installed verison of Office was installed Per
User.

This issue is more likely to happen if different users installed the two
versions of Office

We have a couple options.
1. Reinstall Office for the other two users. (Administrator, Backup) This
will do a Per-User install for each user. These two installs will go very
fast as it only need to add the user data registry entries and files for
that user as the program files are obviously installed already.

2. Uninstall Office as the User that installed Office 2003 and then
reinstall through the Administrator account. Run setup from the Run line

Start > Run : Type in > <CDROM Drive letter>:\Setup.exe ALLUSERS=1

Go through the install as you did the first time.


Please reply directly to the thread with any updates.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

For whatever reason (likely existing registry entries) Office 2003 saw a
Per-User install. That being the case, it installed Office just for your
main user as the currently installed verison of Office was installed Per
User.

This issue is more likely to happen if different users installed the two
versions of Office

We have a couple options.
1. Reinstall Office for the other two users. (Administrator, Backup) This
will do a Per-User install for each user. These two installs will go very
fast as it only need to add the user data registry entries and files for
that user as the program files are obviously installed already.

2. Uninstall Office as the User that installed Office 2003 and then
reinstall through the Administrator account. Run setup from the Run line

Start > Run : Type in > <CDROM Drive letter>:\Setup.exe ALLUSERS=1

Go through the install as you did the first time.


Please reply directly to the thread with any updates.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

For whatever reason (likely existing registry entries) Office 2003 saw a
Per-User install. That being the case, it installed Office just for your
main user as the currently installed verison of Office was installed Per
User.

This issue is more likely to happen if different users installed the two
versions of Office

We have a couple options.
1. Reinstall Office for the other two users. (Administrator, Backup) This
will do a Per-User install for each user. These two installs will go very
fast as it only need to add the user data registry entries and files for
that user as the program files are obviously installed already.

2. Uninstall Office as the User that installed Office 2003 and then
reinstall through the Administrator account. Run setup from the Run line

Start > Run : Type in > <CDROM Drive letter>:\Setup.exe ALLUSERS=1

Go through the install as you did the first time.


Please reply directly to the thread with any updates.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[shan]

Is it possible to change in the registry to correct this error, if I dont want to re-install office?

 

[shan]

Is it possible to change in the registry to correct this error, if I dont want to re-install office?

 

[shan]

Is it possible to change in the registry to correct this error, if I dont want to re-install office?

 

[shan]

Is it possible to change in the registry to correct this error, if I dont want to re-install office?

 

[shan]

Is it possible to change in the registry to correct this error, if I dont want to re-install office?

 

[shan]

Is it possible to change in the registry to correct this error, if I dont want to re-install office?

 

[Mark Plantenberg]

Hi Pete,

Because the Windows Installer needs access and in control of its registry
keys, you really do not have a choice. Even if you delete the correct
registry keys, you will need to reinstall or the installation would be
broken and you would recieve errors.
Remember that that it is bad to uninstall Office. You will still keep all
of your Office settings as they are not removed.

Personally, I would either uninstall Office XP from the profile that
installed it or use the utility that I mentioned earlier. The utility would
be the first choice as it is faster and result would be the same.
Log on as the other two users and make sure that they have NO version of
Office installed.
Next, check the following registry keys to make sure that there are no
Office GUID's remain in the Windows Installer keys for each user.

HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\<GUID>
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD
ata\<User SID>\Products
(Check all SID's)

Here are samples for Office 2000 and 2003

Office 2000 Pro: 904010001E872D116BF00006799C897E

Office 2003 Pro: 9040111900063D11C8EF10054038389C

You should also do a search through the registry for both of those GUID's
to make sure they do not exit anywhere

After you confirm that these keys do not exist, reinstall Office 2003 as
the Administrator. You should then have Office available to all users.

Unfortunately there really are no shortcuts to resolve this issue.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

Because the Windows Installer needs access and in control of its registry
keys, you really do not have a choice. Even if you delete the correct
registry keys, you will need to reinstall or the installation would be
broken and you would recieve errors.
Remember that that it is bad to uninstall Office. You will still keep all
of your Office settings as they are not removed.

Personally, I would either uninstall Office XP from the profile that
installed it or use the utility that I mentioned earlier. The utility would
be the first choice as it is faster and result would be the same.
Log on as the other two users and make sure that they have NO version of
Office installed.
Next, check the following registry keys to make sure that there are no
Office GUID's remain in the Windows Installer keys for each user.

HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\<GUID>
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD
ata\<User SID>\Products
(Check all SID's)

Here are samples for Office 2000 and 2003

Office 2000 Pro: 904010001E872D116BF00006799C897E

Office 2003 Pro: 9040111900063D11C8EF10054038389C

You should also do a search through the registry for both of those GUID's
to make sure they do not exit anywhere

After you confirm that these keys do not exist, reinstall Office 2003 as
the Administrator. You should then have Office available to all users.

Unfortunately there really are no shortcuts to resolve this issue.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

Because the Windows Installer needs access and in control of its registry
keys, you really do not have a choice. Even if you delete the correct
registry keys, you will need to reinstall or the installation would be
broken and you would recieve errors.
Remember that that it is bad to uninstall Office. You will still keep all
of your Office settings as they are not removed.

Personally, I would either uninstall Office XP from the profile that
installed it or use the utility that I mentioned earlier. The utility would
be the first choice as it is faster and result would be the same.
Log on as the other two users and make sure that they have NO version of
Office installed.
Next, check the following registry keys to make sure that there are no
Office GUID's remain in the Windows Installer keys for each user.

HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\<GUID>
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD
ata\<User SID>\Products
(Check all SID's)

Here are samples for Office 2000 and 2003

Office 2000 Pro: 904010001E872D116BF00006799C897E

Office 2003 Pro: 9040111900063D11C8EF10054038389C

You should also do a search through the registry for both of those GUID's
to make sure they do not exit anywhere

After you confirm that these keys do not exist, reinstall Office 2003 as
the Administrator. You should then have Office available to all users.

Unfortunately there really are no shortcuts to resolve this issue.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

Because the Windows Installer needs access and in control of its registry
keys, you really do not have a choice. Even if you delete the correct
registry keys, you will need to reinstall or the installation would be
broken and you would recieve errors.
Remember that that it is bad to uninstall Office. You will still keep all
of your Office settings as they are not removed.

Personally, I would either uninstall Office XP from the profile that
installed it or use the utility that I mentioned earlier. The utility would
be the first choice as it is faster and result would be the same.
Log on as the other two users and make sure that they have NO version of
Office installed.
Next, check the following registry keys to make sure that there are no
Office GUID's remain in the Windows Installer keys for each user.

HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\<GUID>
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD
ata\<User SID>\Products
(Check all SID's)

Here are samples for Office 2000 and 2003

Office 2000 Pro: 904010001E872D116BF00006799C897E

Office 2003 Pro: 9040111900063D11C8EF10054038389C

You should also do a search through the registry for both of those GUID's
to make sure they do not exit anywhere

After you confirm that these keys do not exist, reinstall Office 2003 as
the Administrator. You should then have Office available to all users.

Unfortunately there really are no shortcuts to resolve this issue.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

Because the Windows Installer needs access and in control of its registry
keys, you really do not have a choice. Even if you delete the correct
registry keys, you will need to reinstall or the installation would be
broken and you would recieve errors.
Remember that that it is bad to uninstall Office. You will still keep all
of your Office settings as they are not removed.

Personally, I would either uninstall Office XP from the profile that
installed it or use the utility that I mentioned earlier. The utility would
be the first choice as it is faster and result would be the same.
Log on as the other two users and make sure that they have NO version of
Office installed.
Next, check the following registry keys to make sure that there are no
Office GUID's remain in the Windows Installer keys for each user.

HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\<GUID>
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD
ata\<User SID>\Products
(Check all SID's)

Here are samples for Office 2000 and 2003

Office 2000 Pro: 904010001E872D116BF00006799C897E

Office 2003 Pro: 9040111900063D11C8EF10054038389C

You should also do a search through the registry for both of those GUID's
to make sure they do not exit anywhere

After you confirm that these keys do not exist, reinstall Office 2003 as
the Administrator. You should then have Office available to all users.

Unfortunately there really are no shortcuts to resolve this issue.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services

 

[Mark Plantenberg]

Hi Pete,

Because the Windows Installer needs access and in control of its registry
keys, you really do not have a choice. Even if you delete the correct
registry keys, you will need to reinstall or the installation would be
broken and you would recieve errors.
Remember that that it is bad to uninstall Office. You will still keep all
of your Office settings as they are not removed.

Personally, I would either uninstall Office XP from the profile that
installed it or use the utility that I mentioned earlier. The utility would
be the first choice as it is faster and result would be the same.
Log on as the other two users and make sure that they have NO version of
Office installed.
Next, check the following registry keys to make sure that there are no
Office GUID's remain in the Windows Installer keys for each user.

HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\<GUID>
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD
ata\<User SID>\Products
(Check all SID's)

Here are samples for Office 2000 and 2003

Office 2000 Pro: 904010001E872D116BF00006799C897E

Office 2003 Pro: 9040111900063D11C8EF10054038389C

You should also do a search through the registry for both of those GUID's
to make sure they do not exit anywhere

After you confirm that these keys do not exist, reinstall Office 2003 as
the Administrator. You should then have Office available to all users.

Unfortunately there really are no shortcuts to resolve this issue.

Regards,
Mark Plantenberg
Microsoft Global Partner Support Services