Installation failure (fatal error during installation)

[EricT]

I looked through the other cases of this "fatal error during installation"
and followed what some had suggested. Here's the log file I'm getting -
looks like there's a cache problem. As usual, microsoft page is no help -
anybody else have any ideas on how to fix it?

Reading from "C:\DOCUME~1\Troop\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\LocalCacheDrive" (Default: )
Value:
Couldn't find a local cache drive.
Already cached file: DW20.ADM_1033
Already cached file: DW20.EXE_0001
Already cached file: DWDCW20.DLL
Already cached file: DWINTL20.DLL_0001_1033
Already cached file: DWTRIG20.EXE
Already cached file: ONOTE11N.MSI
Already cached file: OSE.EXE
Already cached file: PSS10O.CHM_1033
Already cached file: PSS10R.CHM_1033
Already cached file: SETUP.CHM_1033
Already cached file: SKU1A1.XML_0002_1033
Completed download for file: DW20.ADM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.ADM_1033
Download retry succeeded
Completed download for file: DW20.EXE_0001.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.EXE_0001
Download retry succeeded
Completed download for file: DWDCW20.DLL.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWDCW20.DLL
Download retry succeeded
Completed download for file: DWINTL20.DLL_0001_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWINTL20.DLL_0001_1033
Download retry succeeded
Completed download for file: DWTRIG20.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWTRIG20.EXE
Download retry succeeded
Completed download for file: ONOTE11N.MSI.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: ONOTE11N.MSI
Download retry succeeded
Completed download for file: OSE.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OSE.EXE
Download retry succeeded
Completed download for file: PSS10O.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10O.CHM_1033
Download retry succeeded
Completed download for file: PSS10R.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10R.CHM_1033
Download retry succeeded
Completed download for file: SETUP.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SETUP.CHM_1033
Download retry succeeded
Completed download for file: SKU1A1.XML_0002_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SKU1A1.XML_0002_1033
Download retry succeeded
Finished CDCache Download, retrieving msi download info
10/20/2004 12:49:18 PM
Error 0x8007000f
Failed to get resource info.
LocalCache has failed. EnforceCache has been set. Exiting...
Shutting down chained setup processing.


***** Setup exits
10/20/2004 12:49:35 PM
(return = 0)

 

[Jürgen Abeln]

Hi,

anybody else have any ideas on how to fix it?

Same problem here, really the same logfile, but i didn´t find an
answer anywhere on the web. I hate strange failures!
What to do?

Greetings
Juergen


Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
08.11.2004 18:23:41
Recognized command line switch iexpress
Found property assignment: CDCACHE=2
Setup path: C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.EXE
Trying to get version of
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.EXE
....succeeded.
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.EXE is version
11.0.6127.0
Current version of Setup.exe: 11.0.6127.0
Searching for .INI file: SETUP.INI
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\FILES\SETUP\SETUP.INI
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP\SETUP.INI
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI
Settings file located:
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI
GetTempPath returned: C:\DOKUME~1\Abeln\LOKALE~1\Temp\

Reading settings file
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI
Located: C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\ONOTE11N.MSI
Package to install:
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\ONOTE11N.MSI
Reading from "C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from "C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {91A10407-6000-11D3-8CFE-0150048383C9} is not installed for
the user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
... succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from "C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\CacheOnly" (Default: 0)
Value: 0
Reading from "C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\RemoveCacheOnly" (Default: 0)
Value: 0
Reading from "C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\EnforceCache" (Default: 0)
Value: 1
Office-specific properties added: CDCACHE="2"
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office OneNote 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\ONOTE11N.MSI
CDCACHE="2" LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
08.11.2004 18:23:41 WaitForMsiExecDone...
08.11.2004 18:23:41 WaitForMsiExecDone exits
Verifying install package is available
Reading from "C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from "C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\ONOTE11N.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : <<<removed by author>>>
Source Path : C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\
Product Code : {<<<also removed>>>}
Prod Src Path : ONOTE11N.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1031.ADM (DW20.ADM_1031)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1031\DWINTL20.DLL
(DWINTL20.DLL_0001_1031)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: ONOTE11N.MSI (ONOTE11N.MSI)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\1031\PSS10O.CHM (PSS10O.CHM_1031)
File: FILES\PFILES\MSOFFICE\OFFICE11\1031\PSS10R.CHM (PSS10R.CHM_1031)
File: FILES\PFILES\MSOFFICE\OFFICE11\1031\SETUP.CHM (SETUP.CHM_1031)
File: SKU1A1.XML (SKU1A1.XML_0002_1031)
File: IJ561401.CAB (IJ561401.CAB)
File: IS561401.CAB (IS561401.CAB)
File: IU561401.CAB (IU561401.CAB)
File: M2561402.CAB (M2561402.CAB)
File: M3635304.CAB (M3635304.CAB)
File: M4636004.CAB (M4636004.CAB)
File: MG635003.CAB (MG635003.CAB)
File: O0561401.CAB (O0561401.CAB)
File: O1636024.CAB (O1636024.CAB)
File: PA635802.CAB (PA635802.CAB)
File: PR103193.CAB (PR103193.CAB)
File: PR103369.CAB (PR103369.CAB)
File: PR103678.CAB (PR103678.CAB)
File: PR104081.CAB (PR104081.CAB)
File: S2636014.CAB (S2636014.CAB)
File: S3636009.CAB (S3636009.CAB)
File: SKU1A1.CAB (SKU1A1.CAB)
File: TR103621.CAB (TR103621.CAB)
File: TR104017.CAB (TR104017.CAB)
File: YC561402.CAB (YC561402.CAB)
File: YI635603.CAB (YI635603.CAB)
File: YM561402.CAB (YM561402.CAB)
File: YO561402.CAB (YO561402.CAB)
File: YT561401.CAB (YT561401.CAB)
File: ZF625401.CAB (ZF625401.CAB)
File: ZG630301.CAB (ZG630301.CAB)
File: ZH561402.CAB (ZH561402.CAB)
File: ZJ625401.CAB (ZJ625401.CAB)
File: ZN561401.CAB (ZN561401.CAB)
File: ZQ636001.CAB (ZQ636001.CAB)
File: ZR561402.CAB (ZR561402.CAB)
File: ZS561401.CAB (ZS561401.CAB)
File: ZT561401.CAB (ZT561401.CAB)
File: ZY635201.CAB (ZY635201.CAB)
File: ZZ561401.CAB (ZZ561401.CAB)
File: FILES\SETUP\SETUP.INI (ONOTE11N.INI)
File: SETUP.EXE (SETUP.EXE_1031)
Using Office Source Engine at path:
C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Reading from "C:\DOKUME~1\Abeln\LOKALE~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\LocalCacheDrive" (Default: )
Value:
Couldn't find a local cache drive.
Already cached file: DW20.ADM_1031
Already cached file: DW20.EXE_0001
Already cached file: DWDCW20.DLL
Already cached file: DWINTL20.DLL_0001_1031
Already cached file: DWTRIG20.EXE
Already cached file: ONOTE11N.MSI
Already cached file: OSE.EXE
Already cached file: PSS10O.CHM_1031
Already cached file: PSS10R.CHM_1031
Already cached file: SETUP.CHM_1031
Already cached file: SKU1A1.XML_0002_1031
Completed download for file: DW20.ADM_1031.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.ADM_1031
Download retry succeeded
Completed download for file: DW20.EXE_0001.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.EXE_0001
Download retry succeeded
Completed download for file: DWDCW20.DLL.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWDCW20.DLL
Download retry succeeded
Completed download for file: DWINTL20.DLL_0001_1031.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWINTL20.DLL_0001_1031
Download retry succeeded
Completed download for file: DWTRIG20.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWTRIG20.EXE
Download retry succeeded
Completed download for file: ONOTE11N.MSI.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: ONOTE11N.MSI
Download retry succeeded
Completed download for file: OSE.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OSE.EXE
Download retry succeeded
Completed download for file: PSS10O.CHM_1031.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10O.CHM_1031
Download retry succeeded
Completed download for file: PSS10R.CHM_1031.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10R.CHM_1031
Download retry succeeded
Completed download for file: SETUP.CHM_1031.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SETUP.CHM_1031
Download retry succeeded
Completed download for file: SKU1A1.XML_0002_1031.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SKU1A1.XML_0002_1031
Download retry succeeded
Finished CDCache Download, retrieving msi download info
08.11.2004 18:23:45
Error 0x8007000f
Failed to get resource info.
LocalCache has failed. EnforceCache has been set. Exiting...
Shutting down chained setup processing.


***** Setup exits
08.11.2004 18:23:48
(return = 0)

 

[Michel Lemay]

I get a problem quite similar.. check there
http://www.microsoft.com/office/com...note&mid=c80fb32a-8bbf-4a7f-ac96-0dd61f57269d