installation of office 97 pro upgrade

R

Rick

My old computer died so I purchased a new computer. I would like to install
Office 97 Professional Edition which I used on my old computer to my computer
with Windows XP. (I purchased Office 97 Upgrade.) I have the CD and the key,
but when I try to install it says I don't have a qualifying product. I called
customer support but they said the product is obsolete. Obsolete or not, it
has served my purposes well and I am not eager to spend $ to upgrade unless
this is incompatible with XP. Please advise. Thanks.
 
S

Steve Parry [MVP]

Rick said:
My old computer died so I purchased a new computer. I would like to
install Office 97 Professional Edition which I used on my old
computer to my computer with Windows XP. (I purchased Office 97
Upgrade.) I have the CD and the key, but when I try to install it
says I don't have a qualifying product. I called customer support but
they said the product is obsolete. Obsolete or not, it has served my
purposes well and I am not eager to spend $ to upgrade unless this is
incompatible with XP. Please advise. Thanks.
Click to expand...

The upgrade version requires that it finds a qualifying product,
typically this is an earlier version of the software or a competitors
offering.

If you find a copy of Office 95, for example, on ebay or elsewhere then
you would be able to offer that cd as proof of a qualifying upgrade
product.

As you did'nt have a qualifying product you should have purchased the
full product not the upgrade version.
 
S

Steve Parry [MVP]

Rick said:
My old computer died so I purchased a new computer. I would like to
install Office 97 Professional Edition which I used on my old
computer to my computer with Windows XP. (I purchased Office 97
Upgrade.) I have the CD and the key, but when I try to install it
says I don't have a qualifying product. I called customer support but
they said the product is obsolete. Obsolete or not, it has served my
purposes well and I am not eager to spend $ to upgrade unless this is
incompatible with XP. Please advise. Thanks.
Click to expand...

The upgrade version requires that it finds a qualifying product,
typically this is an earlier version of the software or a competitors
offering.

If you find a copy of Office 95, for example, on ebay or elsewhere then
you would be able to offer that cd as proof of a qualifying upgrade
product.

As you did'nt have a qualifying product you should have purchased the
full product not the upgrade version.
 
S

Steve Parry [MVP]

Rick said:
My old computer died so I purchased a new computer. I would like to
install Office 97 Professional Edition which I used on my old
computer to my computer with Windows XP. (I purchased Office 97
Upgrade.) I have the CD and the key, but when I try to install it
says I don't have a qualifying product. I called customer support but
they said the product is obsolete. Obsolete or not, it has served my
purposes well and I am not eager to spend $ to upgrade unless this is
incompatible with XP. Please advise. Thanks.
Click to expand...

The upgrade version requires that it finds a qualifying product,
typically this is an earlier version of the software or a competitors
offering.

If you find a copy of Office 95, for example, on ebay or elsewhere then
you would be able to offer that cd as proof of a qualifying upgrade
product.

As you did'nt have a qualifying product you should have purchased the
full product not the upgrade version.
 
S

Steve Parry [MVP]

Rick said:
My old computer died so I purchased a new computer. I would like to
install Office 97 Professional Edition which I used on my old
computer to my computer with Windows XP. (I purchased Office 97
Upgrade.) I have the CD and the key, but when I try to install it
says I don't have a qualifying product. I called customer support but
they said the product is obsolete. Obsolete or not, it has served my
purposes well and I am not eager to spend $ to upgrade unless this is
incompatible with XP. Please advise. Thanks.
Click to expand...

The upgrade version requires that it finds a qualifying product,
typically this is an earlier version of the software or a competitors
offering.

If you find a copy of Office 95, for example, on ebay or elsewhere then
you would be able to offer that cd as proof of a qualifying upgrade
product.

As you did'nt have a qualifying product you should have purchased the
full product not the upgrade version.
 
S

Steve Parry [MVP]

Rick said:
My old computer died so I purchased a new computer. I would like to
install Office 97 Professional Edition which I used on my old
computer to my computer with Windows XP. (I purchased Office 97
Upgrade.) I have the CD and the key, but when I try to install it
says I don't have a qualifying product. I called customer support but
they said the product is obsolete. Obsolete or not, it has served my
purposes well and I am not eager to spend $ to upgrade unless this is
incompatible with XP. Please advise. Thanks.
Click to expand...

The upgrade version requires that it finds a qualifying product,
typically this is an earlier version of the software or a competitors
offering.

If you find a copy of Office 95, for example, on ebay or elsewhere then
you would be able to offer that cd as proof of a qualifying upgrade
product.

As you did'nt have a qualifying product you should have purchased the
full product not the upgrade version.
 
S

Steve Parry [MVP]

Rick said:
My old computer died so I purchased a new computer. I would like to
install Office 97 Professional Edition which I used on my old
computer to my computer with Windows XP. (I purchased Office 97
Upgrade.) I have the CD and the key, but when I try to install it
says I don't have a qualifying product. I called customer support but
they said the product is obsolete. Obsolete or not, it has served my
purposes well and I am not eager to spend $ to upgrade unless this is
incompatible with XP. Please advise. Thanks.
Click to expand...

The upgrade version requires that it finds a qualifying product,
typically this is an earlier version of the software or a competitors
offering.

If you find a copy of Office 95, for example, on ebay or elsewhere then
you would be able to offer that cd as proof of a qualifying upgrade
product.

As you did'nt have a qualifying product you should have purchased the
full product not the upgrade version.
 
S

Steve Parry [MVP]

Rick said:
My old computer died so I purchased a new computer. I would like to
install Office 97 Professional Edition which I used on my old
computer to my computer with Windows XP. (I purchased Office 97
Upgrade.) I have the CD and the key, but when I try to install it
says I don't have a qualifying product. I called customer support but
they said the product is obsolete. Obsolete or not, it has served my
purposes well and I am not eager to spend $ to upgrade unless this is
incompatible with XP. Please advise. Thanks.
Click to expand...

The upgrade version requires that it finds a qualifying product,
typically this is an earlier version of the software or a competitors
offering.

If you find a copy of Office 95, for example, on ebay or elsewhere then
you would be able to offer that cd as proof of a qualifying upgrade
product.

As you did'nt have a qualifying product you should have purchased the
full product not the upgrade version.
 
S

Steve Parry [MVP]

Rick said:
My old computer died so I purchased a new computer. I would like to
install Office 97 Professional Edition which I used on my old
computer to my computer with Windows XP. (I purchased Office 97
Upgrade.) I have the CD and the key, but when I try to install it
says I don't have a qualifying product. I called customer support but
they said the product is obsolete. Obsolete or not, it has served my
purposes well and I am not eager to spend $ to upgrade unless this is
incompatible with XP. Please advise. Thanks.
Click to expand...

The upgrade version requires that it finds a qualifying product,
typically this is an earlier version of the software or a competitors
offering.

If you find a copy of Office 95, for example, on ebay or elsewhere then
you would be able to offer that cd as proof of a qualifying upgrade
product.

As you did'nt have a qualifying product you should have purchased the
full product not the upgrade version.
 
S

Steve Parry [MVP]

Rick said:
My old computer died so I purchased a new computer. I would like to
install Office 97 Professional Edition which I used on my old
computer to my computer with Windows XP. (I purchased Office 97
Upgrade.) I have the CD and the key, but when I try to install it
says I don't have a qualifying product. I called customer support but
they said the product is obsolete. Obsolete or not, it has served my
purposes well and I am not eager to spend $ to upgrade unless this is
incompatible with XP. Please advise. Thanks.
Click to expand...

The upgrade version requires that it finds a qualifying product,
typically this is an earlier version of the software or a competitors
offering.

If you find a copy of Office 95, for example, on ebay or elsewhere then
you would be able to offer that cd as proof of a qualifying upgrade
product.

As you did'nt have a qualifying product you should have purchased the
full product not the upgrade version.
 
R

Rick

I checked the Microsoft site and it says that any version of Works is a QP. I
have Works (albeit a newer version) on my new computer. Shouldn't that be
sufficient?
 
R

Rick

I checked the Microsoft site and it says that any version of Works is a QP. I
have Works (albeit a newer version) on my new computer. Shouldn't that be
sufficient?
 
R

Rick

I checked the Microsoft site and it says that any version of Works is a QP. I
have Works (albeit a newer version) on my new computer. Shouldn't that be
sufficient?
 
R

Rick

I checked the Microsoft site and it says that any version of Works is a QP. I
have Works (albeit a newer version) on my new computer. Shouldn't that be
sufficient?
 
R

Rick

I checked the Microsoft site and it says that any version of Works is a QP. I
have Works (albeit a newer version) on my new computer. Shouldn't that be
sufficient?
 
R

Rick

I checked the Microsoft site and it says that any version of Works is a QP. I
have Works (albeit a newer version) on my new computer. Shouldn't that be
sufficient?
 
R

Rick

I checked the Microsoft site and it says that any version of Works is a QP. I
have Works (albeit a newer version) on my new computer. Shouldn't that be
sufficient?
 
R

Rick

I checked the Microsoft site and it says that any version of Works is a QP. I
have Works (albeit a newer version) on my new computer. Shouldn't that be
sufficient?
 
R

Rick

I checked the Microsoft site and it says that any version of Works is a QP. I
have Works (albeit a newer version) on my new computer. Shouldn't that be
sufficient?
 

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