Hi Joan,
You may want to check with the folks in the Office:Mac newsgroup
(links below) on this one and include the version of Office and
MAC OS you're using.
======I recently purchased license agreements (40) to be used for installation on brand new iMAC's and iBOOKS in a school. We installed
Office on all of them. When we opened then up it says we installed a test edition good for 30 days. What did I do wrong? I do not
recall being asked for a Serial Number when installing. Any help would be appreciated. <<
--
I hope this helps you,
Bob Buckland ?

MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
Microsoft Office:Mac newsgroups:
news://msnews.microsoft.com/microsoft.public.mac.office
or
http://microsoft.com/mac/community/community.aspx?pid=newsgroups
Microsoft Office:Mac products and updates
http://microsoft.com/mac