Just installed Office Pro, Product Key invalid for 1st run Word

C

Concerned User

I just installed a newly purchased Office Pro, when I launch any office App,
I am asked for the Product Key. When I enter it, I get an "invalid product
key entered" error. Yes I have double checked and had another person check
that it is entered correctly. The same key was used to successfully install
the product. Has anyone encountered this and how did you resolve it.
Concerned User.
 
J

John L. Thayer

One of your other options is to call Microsoft Tech Support and explain your
problem. I purchased a copy of software that the PID code label had been
damaged during packing and was of no use. Microsoft not only gave me another
PID over the phone, they even offered to exchange the software at no cost.
Sometimes you get what you pay for if you check out your options.

I have also found that occasionally we purchase something online or at a
swap-meet that isn't what it appears to be - perhaps this is a counterfited
or pirated copy ? This is just a thought...there are resources on
Microsoft.com to identify a bad copy.

If it's a good then you should have no problems in getting a good PID code
or replacement copy - I am quite certain a phone call to Tech Support will
get you everything you need !!
 
J

John L. Thayer

One of your other options is to call Microsoft Tech Support and explain your
problem. I purchased a copy of software that the PID code label had been
damaged during packing and was of no use. Microsoft not only gave me another
PID over the phone, they even offered to exchange the software at no cost.
Sometimes you get what you pay for if you check out your options.

I have also found that occasionally we purchase something online or at a
swap-meet that isn't what it appears to be - perhaps this is a counterfited
or pirated copy ? This is just a thought...there are resources on
Microsoft.com to identify a bad copy.

If it's a good then you should have no problems in getting a good PID code
or replacement copy - I am quite certain a phone call to Tech Support will
get you everything you need !!
 
J

John L. Thayer

One of your other options is to call Microsoft Tech Support and explain your
problem. I purchased a copy of software that the PID code label had been
damaged during packing and was of no use. Microsoft not only gave me another
PID over the phone, they even offered to exchange the software at no cost.
Sometimes you get what you pay for if you check out your options.

I have also found that occasionally we purchase something online or at a
swap-meet that isn't what it appears to be - perhaps this is a counterfited
or pirated copy ? This is just a thought...there are resources on
Microsoft.com to identify a bad copy.

If it's a good then you should have no problems in getting a good PID code
or replacement copy - I am quite certain a phone call to Tech Support will
get you everything you need !!
 
J

John L. Thayer

One of your other options is to call Microsoft Tech Support and explain your
problem. I purchased a copy of software that the PID code label had been
damaged during packing and was of no use. Microsoft not only gave me another
PID over the phone, they even offered to exchange the software at no cost.
Sometimes you get what you pay for if you check out your options.

I have also found that occasionally we purchase something online or at a
swap-meet that isn't what it appears to be - perhaps this is a counterfited
or pirated copy ? This is just a thought...there are resources on
Microsoft.com to identify a bad copy.

If it's a good then you should have no problems in getting a good PID code
or replacement copy - I am quite certain a phone call to Tech Support will
get you everything you need !!
 
J

John L. Thayer

One of your other options is to call Microsoft Tech Support and explain your
problem. I purchased a copy of software that the PID code label had been
damaged during packing and was of no use. Microsoft not only gave me another
PID over the phone, they even offered to exchange the software at no cost.
Sometimes you get what you pay for if you check out your options.

I have also found that occasionally we purchase something online or at a
swap-meet that isn't what it appears to be - perhaps this is a counterfited
or pirated copy ? This is just a thought...there are resources on
Microsoft.com to identify a bad copy.

If it's a good then you should have no problems in getting a good PID code
or replacement copy - I am quite certain a phone call to Tech Support will
get you everything you need !!
 
J

John L. Thayer

One of your other options is to call Microsoft Tech Support and explain your
problem. I purchased a copy of software that the PID code label had been
damaged during packing and was of no use. Microsoft not only gave me another
PID over the phone, they even offered to exchange the software at no cost.
Sometimes you get what you pay for if you check out your options.

I have also found that occasionally we purchase something online or at a
swap-meet that isn't what it appears to be - perhaps this is a counterfited
or pirated copy ? This is just a thought...there are resources on
Microsoft.com to identify a bad copy.

If it's a good then you should have no problems in getting a good PID code
or replacement copy - I am quite certain a phone call to Tech Support will
get you everything you need !!
 
J

John L. Thayer

One of your other options is to call Microsoft Tech Support and explain your
problem. I purchased a copy of software that the PID code label had been
damaged during packing and was of no use. Microsoft not only gave me another
PID over the phone, they even offered to exchange the software at no cost.
Sometimes you get what you pay for if you check out your options.

I have also found that occasionally we purchase something online or at a
swap-meet that isn't what it appears to be - perhaps this is a counterfited
or pirated copy ? This is just a thought...there are resources on
Microsoft.com to identify a bad copy.

If it's a good then you should have no problems in getting a good PID code
or replacement copy - I am quite certain a phone call to Tech Support will
get you everything you need !!
 

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