Keyboard stops responding in Outlook

B

Bonnie

A user has experienced a problem with no keyboard response when responding to a message. Alt Tabbing to another application shows that her keyboard is still functioning. A restart of Outlook seems to resset the keyboard, however it would be nice to know how to prevent this from happening as the message she is responding to is then closed and she has to reopen it to respond again. A frustration but not hyper critical
 

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