Knowledge Base submission template?

[Shayla]

Does anyone have a Knowledge Base submission template created in Word?

 

[Suzanne S. Barnhill]

What sort of Knowledge Base? What will you be using the template for?

 

[Shayla]

We'll use the template for folks to submit information to our IT Service
Desk. Our librarian will move applicable items into the knowledge base
itself. Thanks!

 

[Suzanne S. Barnhill]

I don't know of any specific template for this; if you don't find one in the
Office Template Gallery, then you will probably need to make your own. I
will point out, however, that the template used for the Microsoft Knowledge
Base articles is in Visio, which is a much more powerful program for this
type of forms design.

 

[Cindy M -WordMVP-]

Hi Suzanne,

I don't know of any specific template for this; if you don't find one in the
Office Template Gallery, then you will probably need to make your own. I
will point out, however, that the template used for the Microsoft Knowledge
Base articles is in Visio, which is a much more powerful program for this
type of forms design.

I rather think INFOPATH, not Visio...

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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[Suzanne S. Barnhill]

Yes. I'm sure I said InfoPath in answer to a duplicate question elsewhere.
Visio and InfoPath seem to be linked in my mind as "apps I have installed
and played with and so far not found a need for." <g>