links and bookmarks not working properly for web visitors

J

John

I have created and published files to a shared directory, all the bookmarks
and links work for me when I click on the published file. However other users
have a different experience, they click on the link and get taken to the
wrong location. I have noticed that my screen shows the results to the left
of the screen and these users are seeing more centered and larger. I
experimented with Display resolution but it did not resolve the problem. Does
anyone know what setting controls this and is there any HTML code fragment I
could add to the document to force everyone including myself to see the
published files the same?
Thanks very much.
 
J

John

we are using Publisher 2007. I can't share the web address it is on an
intranet. One thing we discovered today is that one of the users can correct
the problem by changing their zoom to 125%. We have been comparing screen
resolution, font size etc and are still not sure what is causing this. Quite
a few people with varying screen reslolutions etc.. are operating fine. It is
just some. If there happens to be some code I could insert to control them
all that might work. Thanks
 
D

DavidF

The problem you are having has to do with the way Publisher outputs the html
code under different screen resolutions. Publisher by default outputs its
images at 96 dpi, and if your local computer screen is set at 120 dpi then
you will have the alignment issues you are experiencing. While 96 dpi has
been the traditional default for most monitors, some of the new wide
screens, especially on laptops, come from the factory set at 120.

Though it is not a great solution, the best workaround is for everyone that
is going to view this site to go to their control panel and Display
properties (or right click your desktop > properties) > Settings tab >
Advanced > and change the DPI setting to 96 dpi. If you are the one
producing the site, you should republish after you change the settings on
your computer and delete the old web files from your server.

DavidF
 

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