loading Office 2000 on XP

B

bking

Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?
 
D

David R. Norton [MVP]

bking said:
Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?

It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.
 
D

David R. Norton [MVP]

bking said:
Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?

It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.
 
D

David R. Norton [MVP]

bking said:
Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?

It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.
 
D

David R. Norton [MVP]

bking said:
Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?

It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.
 
D

David R. Norton [MVP]

bking said:
Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?

It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.
 
D

David R. Norton [MVP]

bking said:
Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?

It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.
 
D

David R. Norton [MVP]

bking said:
Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?

It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.
 
D

David R. Norton [MVP]

bking said:
Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?

It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.
 
D

David R. Norton [MVP]

bking said:
Whenever I try to load my Office 2000 on my new XP, I get the error
message"failed to locate a qualifying product on machine." I searched the MS
site and got a phone number for support and called. The support site said to
obtain a new key code. When I made the call I was told the key was okay and
for $35.00 they would talk me through fixing it. Any help out there?

It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.
 
B

bking

David R. Norton said:
It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.

This isn't an upgrade for Office.This was the first Program of Office that I purchased so I don't have an earlier version. As soon as I enter the product key it tries to load and then I get the error message. I use the work for my work and really need to figure this out. Any other ideas?
 
B

bking

David R. Norton said:
It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.

This isn't an upgrade for Office.This was the first Program of Office that I purchased so I don't have an earlier version. As soon as I enter the product key it tries to load and then I get the error message. I use the work for my work and really need to figure this out. Any other ideas?
 
B

bking

David R. Norton said:
It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.

This isn't an upgrade for Office.This was the first Program of Office that I purchased so I don't have an earlier version. As soon as I enter the product key it tries to load and then I get the error message. I use the work for my work and really need to figure this out. Any other ideas?
 
B

bking

David R. Norton said:
It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.

This isn't an upgrade for Office.This was the first Program of Office that I purchased so I don't have an earlier version. As soon as I enter the product key it tries to load and then I get the error message. I use the work for my work and really need to figure this out. Any other ideas?
 
B

bking

David R. Norton said:
It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.

This isn't an upgrade for Office.This was the first Program of Office that I purchased so I don't have an earlier version. As soon as I enter the product key it tries to load and then I get the error message. I use the work for my work and really need to figure this out. Any other ideas?
 
B

bking

David R. Norton said:
It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.

This isn't an upgrade for Office.This was the first Program of Office that I purchased so I don't have an earlier version. As soon as I enter the product key it tries to load and then I get the error message. I use the work for my work and really need to figure this out. Any other ideas?
 
B

bking

David R. Norton said:
It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.

This isn't an upgrade for Office.This was the first Program of Office that I purchased so I don't have an earlier version. As soon as I enter the product key it tries to load and then I get the error message. I use the work for my work and really need to figure this out. Any other ideas?
 
B

bking

David R. Norton said:
It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.

This isn't an upgrade for Office.This was the first Program of Office that I purchased so I don't have an earlier version. As soon as I enter the product key it tries to load and then I get the error message. I use the work for my work and really need to figure this out. Any other ideas?
 
B

bking

David R. Norton said:
It sure sounds to me like you're trying to install an upgrade version of
Office 2000. When it asks for a "qualifying product" put the CD for your
qualifying product into the CD drive, it should find it and continue the
installation.

Qualifying products are earlier versions of Office and some versions of
Works. I don't know the complete list but it should tell you on the box
that your copy of Office 2000 came in, I think.

This isn't an upgrade for Office.This was the first Program of Office that I purchased so I don't have an earlier version. As soon as I enter the product key it tries to load and then I get the error message. I use the work for my work and really need to figure this out. Any other ideas?
 
D

Diane Mc

David,
I was looking for a solution and your answer here is exactly what I needed.
I just lost my laptop hard drive so am reloading everything and you saved me
from loading a qualifying software pkg rather then just inserting the cd in
the drive. Thank you so very much!!!!! Diane
 

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